Valerie Green
Wesley Chapel,FL
Summary
Results-driven Property Management professional with 3+ years of experience overseeing residential communities, driving occupancy, and increasing net operating income. Proven ability to manage large portfolios, lead daily operations, and ensure full compliance with Fair Housing regulations. Strong background in financial performance, resident retention, and team coordination. Committed to delivering exceptional service while maximizing asset value.
Overview
5
5
years of professional experience
Work History
Assistant Community Manager
Preferred Apartment Communities
05.2023 - Current
- Managed 392 residential units, facilitating timely rent collection and accurate transaction recording to enhance cash flow.
- Oversee tenant lifecycle including move-ins, move-outs, and lease renewals to ensure seamless transitions.
- Maintained an average occupancy rate of 93%, implementing strategies to minimize vacancies and maximize revenue.
- Generate financial reports (pre-close/close-outs) ensuring financial integrity and compliance with accounting standards.
- Enhanced Net Operating Income (NOI) through effective rent growth strategies and proactive expense management.
- Ensure 100% compliance with Fair Housing laws and internal property standards.
- Streamlined application processes by conducting rigorous income, credit, and background verifications.
- Oversaw property maintenance and vendor coordination, resulting in high tenant satisfaction and timely repairs.
- Managed delinquency issues and financial reporting to maintain property fiscal health.
Leasing Agent
Preferred Apartment Communities
02.2023 - 04.2023
- Achieved number one leasing consultant status for four consecutive months, closing up to 17 leases per month.
- Conducted market research to identify rental trends, informing pricing strategies that enhanced competitive positioning.
- Assisted prospective tenants with property tours and leasing inquiries, promoting exceptional customer service.
- Prepared lease agreements and ensured timely collection of security deposits and rent payments, facilitating smooth tenant transitions.
- Ensured accuracy in all rental applications in compliance with company policies and Fair Housing laws.
- Inspected vacant units to assess necessary repairs or improvements before new occupancy.
- Addressed client concerns by greeting visitors and resolving issues, fostering positive tenant relationships.
Assistant Manager
Tampa Housing Authority
02.2023 - 04.2023
- Managed documentation and ensured compliance for housing assistance programs, facilitating access for eligible tenants.
- Prepared and filed eviction notices according to local regulations, ensuring legal adherence and timely processing.
- Assisted tenants in understanding eviction processes and legal rights.
- Attended hearings related to eviction cases.
- Reviewed and processed tenant applications for rental properties, verifying information to ensure qualification.
Human Resources Assistant
MCI
01.2021 - 11.2022
- Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews and completing references checks.
- Facilitated new hire orientation sessions for over 100 employees, effectively introducing policies and procedures to enhance the onboarding experience.
- Resolved employee relations issues including grievances, complaints and disputes foster a positive workplace environment.
- Addressed employee inquiries regarding policies and benefits, ensuring clarity and compliance with organizational standards.
Education
High School Diploma -
Jaime A Collazo del Rio
Puerto Rico01-2011
No Degree - Biology
University of Puerto Rico
San Juan, PRSkills
- Dispute resolution
- Florida Housing Laws
- Handling Escalations
- Reputation Management
- Expertise in Entrata
- Resident relations
- Financial budgeting and reporting
- Staff management
- Data analysis
- Property management
- Yardi software proficiency
- Customer service-focused
Accomplishments
Assistant Manager overseeing financials for two residential communities, driving operational efficiency and supporting overall property performance.
Real Estate License — In Progress
Languages
Spanish
Native or Bilingual
Timeline
Assistant Community Manager
Preferred Apartment Communities
05.2023 - Current
Leasing Agent
Preferred Apartment Communities
02.2023 - 04.2023
Assistant Manager
Tampa Housing Authority
02.2023 - 04.2023
Human Resources Assistant
MCI
01.2021 - 11.2022
High School Diploma -
Jaime A Collazo del Rio
No Degree - Biology
University of Puerto Rico