Valerie Holcombe
Flowery Branch,GA
Summary
Seasoned implementation specialist with exceptional client and project management skills. Possessing the ability to effectively manage both client and vendor responsibilities. Detailed, action oriented and highly effective at communicating with technological, administrative and executive level audiences.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Sr. Outsourcing/Benefits Technology Specialist
EPIC Brokers
Duluth, GA
04.2004 - Current
- Company Overview: Formerly The McCart Group
- Project management and implementation expert for clients transitioning between HRIS, payroll and benefits systems
- Vetting vendors with client input and coordinating system demonstrations
- Managing ongoing payroll and benefit administration for multiple clients
- Executing systems updates during client open enrollment
- Performing payroll and benefits audits per client requests
- Develop ad-hoc reports as well as year-end reporting
- Managing special projects to client specification
- Providing training and assistance to internal staff and clients regarding systems, system issues and updates
- Formerly The McCart Group
Payroll Manager/Human Resources Coordinator
Delta Apparel, Inc
Duluth, GA
01.2001 - 01.2003
- Supervised a department of seven payroll professionals at five remote locations using Ceridian Source 500 HRMS system
- Responsible for implementation of a procedure manual for the HRMS/Payroll System
- Provided monthly reporting and general ledger reports to senior management
- Administered employee benefit open enrollment, 401K and employee new hire orientation
- Key contributor for budget planning for all departments for upcoming fiscal year
Payroll Group Leader
Post Properties, Inc
Atlanta, GA
01.1999 - 01.2001
- Supervised a department of three payroll professionals
- Managed implementation for ProBusiness Payroll System and Employease HRMS System
- Oversaw all maintenance and administration for payroll related systems
- Created new procedures to facilitate automated payroll processes
Payroll/Human Resource Representative
Gambro HealthCare
Norcross, GA
01.1997 - 01.1999
- Processed payroll for approximately 1700 employees through weekly, bi-weekly, and semi-monthly pay cycles using the Ceridian system
- Managed multi-state payrolls, acquisitions and mergers, and maintained personnel files
- Provided manager and employee customer service for personnel issues such as terminations, wage garnishments, before and after tax deductions, paid time off, verification of employment, and new hires
Sr. Outsourcing Specialist
EPIC Brokers
- Supervised a team of seven Payroll and Benefit Specialists
- Implemented new HRIS systems or Benefits Administration systems for new and existing clients
- Responsible for updating client self-service portals and HRIS systems for open enrollment
- Performed internal client audits and provided weekly and monthly reporting to senior management
- Administered employee benefit open enrollment and ongoing client support
- Reconcile monthly client invoices from health care vendor and managed COBRA administration
Implementation Specialist
EPIC Brokers
- Implemented HRIS systems for new and existing clients including payroll, time and attendance, benefits, COBRA and flexible spending administration
- Project management for multiple client conversions
- Responsible for updating client policy and procedure manuals
- Developed and provided weekly and monthly reporting for clients
- Administered employee benefit open enrollment
- Reconciled monthly client invoices for health care vendors
Human Resources Specialist
EPIC Brokers
- Multi-client outsourcing for human resources, benefit administration and payroll using several HRIS systems
- Responsible for updating policy and procedure manual for clients
- Provided weekly and monthly reporting and general ledger reports to senior management
- Administered employee benefit open enrollment
- Reconciled monthly client invoices for health care vendors
- Managed client compliance testing and COBRA administration
Payroll Coordinator
Post Properties, Inc
- Processed payroll for approximately 2000 employees using Ceridian Source 500 software
- Aided with special projects such as acquiring new payroll software, writing policies and procedures, automation of general ledger created human resource forms, and multiple work site reporting
Education
Accounting -
Clayton State College
Morrow, GA01.1994
High School Diploma -
Heritage High School
Conyers, GA01.1991
Skills
- Project management
- Process implementation
- Data management
- Client assessment and analysis
- Quality assurance testing
- Data privacy regulations
- Network administration
- Content management systems
- Data analytics proficiency
- Administering databases
- Extremely organized
- Self-motivated
- Team leadership
- Strong verbal communication
- ADP - Work Force Now (WFN)
- Employee Navigator
- BSwift
- ADP Run
- Paylocity
- Paycom
- Ultimate Software
Certification
CPP, Certified Payroll Professional, 2006-current
Timeline
Sr. Outsourcing/Benefits Technology Specialist
EPIC Brokers
04.2004 - Current
Payroll Manager/Human Resources Coordinator
Delta Apparel, Inc
01.2001 - 01.2003
Payroll Group Leader
Post Properties, Inc
01.1999 - 01.2001
Payroll/Human Resource Representative
Gambro HealthCare
01.1997 - 01.1999
Sr. Outsourcing Specialist
EPIC Brokers
Implementation Specialist
EPIC Brokers
Human Resources Specialist
EPIC Brokers
Payroll Coordinator
Post Properties, Inc
Accounting -
Clayton State College
High School Diploma -
Heritage High School
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