Valerie Kavalec
Broadview Heights,OH
Summary
Proficient administrative assistant with a strong background in healthcare operations. Skilled in managing electronic health records, optimizing patient scheduling, and ensuring HIPAA compliance. Ready to drive efficiency and improve patient experiences in a dynamic healthcare environment.
Overview
26
26
years of professional experience
Work History
Administrative Assistant II
Cleveland Clinic Children's Hospital
Cleveland, OH
04.2022 - Current
- Facilitated communication among healthcare providers, patients, and families to ensure clarity.
- Managed scheduling for residents, medical students, international observers, and shadowing students in pediatric cardiology.
- Coordinated patient appointments for the Syncope Clinic, optimizing workflow efficiency.
- Organized confidential documents according to established protocols for security compliance.
- Answered phone calls and emails to provide information, enhancing business correspondence effectiveness.
- Processed expense reports for supported providers, maintaining accurate financial records.
Cast Tech/Medical Assistant
Cleveland Clinic
Cleveland, OH
11.2020 - Current
- Apply DME, cast, and splints.
- Find solutions and improve workflow through our daily huddles, team meetings, and continuous improvement processes.
- Assisted physicians with patient care by taking vital signs, patient histories, and preparing patients for examinations.
- Handle phone encounters.
- Perform other assigned tasks to promote efficient practice operations.
- Supported inventory management by tracking equipment supplies and needs.
- Managed patient records using electronic health record systems.
- Educated families on treatment plans and instructions.
- Communicated effectively with patients to address concerns and questions.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Medical Assistant
Cleveland Clinic Childrens
Cleveland, OH
10.2018 - Current
- Managed patient intake by verifying medical histories and scheduling appointments.
- Managed patient records using electronic health record systems.
- Monitored vital signs and recorded patient information in electronic systems efficiently.
- Performed routine laboratory tests and documented results accurately.
- Assisted physicians during patient examinations and procedures.
- Coordinated communication between patients, doctors, and nursing staff seamlessly.
- Maintained cleanliness and organization of exam rooms and medical supplies.
Medical Assistant
Cleveland Clinic
Cleveland, OH
07.2016 - Current
- Managed patient intake by verifying medical histories and scheduling appointments.
- Managed patient records using electronic health record systems.
- Coordinated communication between patients, doctors, and nursing staff seamlessly.
- Monitored vital signs and recorded patient information in electronic systems efficiently.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Cleaned and maintained medical equipment following procedures and standards.
EMR Specialist/Medical Assistant
Akron Children's Hospital
Akron, OH
06.2000 - 07.2015
- Developed training programs for new staff to enhance skill sets and efficiency.
- Support clinical staff and providers in outpatient ambulatory clinics.
- Assisted in building workflow analysis for upcoming sites to 'go live.'
- I interfaced and worked with OnBase for ambulatory clinics.
- Maintained positive working relationship with fellow staff and management.
- Measured vital signs and took medical histories to prepare patients for examination.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Monitored vital signs and recorded patient information in electronic systems efficiently.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Performed routine laboratory tests and documented results accurately.
- Assisted physicians during patient examinations and procedures.
- Educated patients on treatment plans and medication usage effectively.
- Coordinated communication between patients, doctors, and nursing staff seamlessly.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Education
Associate of Applied Science - Medical Assisting
University of Akron
Akron, OH12-1999
Skills
- Electronic health records
- Patient scheduling
- Medical terminology
- HIPAA compliance
- Workflow optimization
- Patient intake management
- Team collaboration
- Communication skills
- Time management
- Conflict resolution
- Attention to detail
- Problem solving
- Documentation accuracy
- Training and development
- Excel spreadsheets
- Self-starter
- Calendar management
Timeline
Administrative Assistant II
Cleveland Clinic Children's Hospital
04.2022 - Current
Cast Tech/Medical Assistant
Cleveland Clinic
11.2020 - Current
Medical Assistant
Cleveland Clinic Childrens
10.2018 - Current
Medical Assistant
Cleveland Clinic
07.2016 - Current
EMR Specialist/Medical Assistant
Akron Children's Hospital
06.2000 - 07.2015
Associate of Applied Science - Medical Assisting
University of Akron