Valerie Kearns
Livonia,MI
Summary
Professional sales professional with strong background in driving revenue growth and fostering client relationships. Demonstrates expertise in strategic planning, negotiation, and communication. Known for exceptional team collaboration and adaptability in dynamic environments. Consistent track record of meeting and exceeding sales targets through innovative solutions and customer-focused strategies.
Overview
19
19
years of professional experience
Work History
SMB Elite Sales Consultant - CPA Centric
Paychex
04.2011 - Current
- Responsible for sourcing, meeting with and closing prospects in the 1-49 employee marketplace on Paychex’ full Human Capital Management suite of services
- Responsible for managing CPA and bank relationships in my territory and extracting and closing referrals. Last 2 years as CPA Centric, based on success in that channel.
- Responsible for maintaining list of 300+ current clients and supporting them in addition to their payroll specialist
- Mentored and supported newer reps on my team and in the Detroit office, providing support beyond management in both formal and informal roles.
- Top performer when it comes to partnership both internally and externally.
Centre Director
Jenny Craig, Inc. Ann Arbor, MI
09.2007 - 01.2011
- Responsible for managing team of 3-4 employees to effectively support client weight loss and run every aspect of the business on a daily basis
- Oversaw daily operations, streamlining processes for increased efficiency and effectiveness.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
Program Director
Jenny Craig, Inc. Ann Arbor, MI
07.2006 - 09.2007
- Responsible for sales in the Centre and contributing to monthly quotas as well as quality customer service through every aspect of the client’s program.
- Consistently a top performer of 15 centers in the area.
- Regularly achieved 125% of monthly quota.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Responded to telephone and in-person requests for information.
Education
BA - Honors Psychology and Organizational Studies
University of Michigan
Ann Arbor, MI04.2003
High School Diploma -
Plymouth-Canton High School
Canton, MI06.1999
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- Community networking
- Consultative sales
- Referral generation
- B2B sales
- Exceeds sales goals
Accomplishments
- Consistently finishes in top 10 in zone of 50 or so other sales reps
- 3 time conference achiever
- 2 time circle achiever
Timeline
SMB Elite Sales Consultant - CPA Centric
Paychex
04.2011 - Current
Centre Director
Jenny Craig, Inc. Ann Arbor, MI
09.2007 - 01.2011
Program Director
Jenny Craig, Inc. Ann Arbor, MI
07.2006 - 09.2007
BA - Honors Psychology and Organizational Studies
University of Michigan
High School Diploma -
Plymouth-Canton High School
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