Valerie Kidd
Fort Worth
Summary
Detail-oriented professional with over eight years of experience in office administration and education. Skilled in multitasking, confidentiality handling, and team support. Committed to driving efficiency and customer satisfaction in dynamic work environments.
Overview
50
50
years of professional experience
Work History
Office Administrative Assistant
Allscapes Inc
Colleyville, TX
06.2017 - Current
- Manage daily office operations, ensuring efficient workflow and adherence to company policies.
- Coordinate scheduling and communication between departments, enhancing interdepartmental efficiency.
- Assist in preparing reports and contracts, ensuring accuracy in data representation for management review.
- Greet incoming visitors and customers professionally and provide friendly, knowledgeable assistance.
- Provide clerical support to company employees by copying, faxing, and filing documents.
- Respond to inquiries from callers seeking information.
- Expedite invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Safeguard company information by maintaining strict confidentiality in handling sensitive documents and records.
Pre-Kindergarten Teacher
Skillman Church of Christ Child Development Center
Dallas, TX
10.2004 - 05.2017
- Developed age-appropriate lesson plans to foster cognitive and social development in students.
- Implemented classroom management strategies to create a positive learning environment.
- Engaged parents through regular communication about child progress and developmental milestones.
- Improved student engagement by incorporating hands-on activities and visual aids into lessons.
- Actively participated in professional development workshops to stay current on educational trends and improve teaching techniques.
- Established a positive classroom environment that promoted respect, inclusion, and cooperation among students.
- Developed strong relationships with parents and caregivers, enhancing communication and collaboration for student success.
- Demonstrated flexibility by adapting lesson plans according to changing needs or circumstances while maintaining high-quality instruction for all students.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Incorporated music, art and literature into curriculum.
- Supported students in developing self-esteem and self-confidence.
- Monitored classroom to verify safe and secure environment.
- Modeled positive behavior and communication skills for students.
- Implemented age-appropriate curricula to meet needs of young learners.
Site Director
Youth Service Council
Dallas, TX
09.2007 - 06.2008
- Led program activities to enhance youth enrichment in an after school program,
- Mentored staff, promoting professional growth and enhancing team performance standards.
- Cultivated a culture of excellence by setting clear expectations for team members while providing support for their professional development goals.
- Implemented safety protocols, maintaining a secure work environment for staff and visitors alike.
- Established strong relationships with clients, fostering long-term partnerships and repeat business.
- Improved customer satisfaction ratings by addressing concerns promptly and implementing feedback-driven improvements.
- Implemented best practices and safe operating procedures.
- Trained new team members on site policies and procedures.
- Resolved issues among team members to keep employees on task.
- Oversaw personnel safety and efforts at work site.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Developed and coordinated after-school programs and activities.
- Coordinated staff and student activities to promote a safe and productive learning environment.
Certified Teacher's Assistant, Special Education
University Park Elementary School, Highland Park ISD
Dallas, TX
08.2000 - 06.2001
- Supported classroom activities and maintained a positive learning environment for diverse student needs.
- Coordinated with special education staff to implement individualized education plans (IEPs) effectively.
- Implemented differentiated instruction techniques to accommodate diverse learning styles within the classroom.
- Developed strong rapport with students by consistently demonstrating empathy, patience, and enthusiasm for teaching.
- Fostered a positive learning environment by addressing individual student needs and adapting teaching strategies accordingly.
- Enhanced student comprehension by utilizing visual aids, interactive activities, and real-life examples in lesson delivery.
- Improved classroom management by implementing clear rules and expectations for student behavior.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Maintained safety and security by overseeing students in recess environments.
Preschool Teacher
White Rock North School
Dallas, TX
08.1999 - 06.2000
- Developed and implemented engaging lesson plans aligned with early childhood education standards.
- Fostered a nurturing environment to promote social, emotional, and cognitive development in young learners.
- Collaborated with parents and caregivers to support children's individual learning needs and progress.
- Created a safe and inclusive classroom atmosphere encouraging exploration and creativity among students.
- Assessed student performance regularly to adjust instructional strategies and ensure effective learning outcomes.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
Lead Teacher & Unit Director
Western Branch Family YMCA
Newark, DE
06.1998 - 05.1999
- Developed and implemented age-appropriate lesson plans to enhance student engagement.
- Mentored and trained new educators in classroom management strategies and instructional techniques.
- Coordinated with parents and community stakeholders to foster a collaborative learning environment.
- Evaluated student progress through assessments, adjusting teaching methods to meet diverse needs.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Conferred with parents about student progress to boost family involvement and enhance student support.
Preschool Teacher
New Castle County Parks And Recreation
New Castle, DE
09.1991 - 07.1993
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
- Assisted and supervised 24 children through entire school day.
- Assisted in the assessment of each student''s abilities, tailoring instruction to meet individual needs and learning styles.
- Improved student behavior by implementing effective classroom management strategies and establishing clear expectations for conduct.
- Implemented differentiated instruction techniques to accommodate diverse learning needs within the classroom setting without sacrificing overall quality of education provided to all students.
- Adapted lesson plans to meet needs of each student, offering personalized support where necessary.
- Implemented innovative teaching methods to engage students, making learning more interactive and fun.
- Facilitated connection with nature through regular educational outdoor excursions, enhancing environmental awareness.
- Nurtured creativity in students by incorporating arts and crafts into curriculum, showcasing their talents.
- Coordinated with colleagues to develop interdisciplinary lessons, enriching students' educational experience.
- Fostered independence in students by encouraging self-help skills and personal responsibility.
- Utilized positive reinforcement to manage classroom behavior, creating supportive learning environment.
- Supported emotional development by teaching and modeling empathy and kindness in daily interactions.
Secretary
Lakes Autobody & Paintworks
Yorklyn, DE
05.1988 - 08.1991
- Managed scheduling and appointments for staff and clients, ensuring efficient office operations.
- Coordinated communication between departments, streamlining information flow and enhancing collaboration.
- Maintained accurate filing systems, improving document retrieval efficiency and organization.
- Assisted in preparing reports and presentations, contributing to informed decision-making processes.
Retail Store Manager
Norm Gershman's Things to Wear
Newark, DE
06.1985 - 05.1988
- Led daily operations to optimize customer service and sales performance.
- Trained and mentored staff, fostering a collaborative team environment.
- Developed inventory management strategies to reduce stock discrepancies.
- Implemented visual merchandising standards to enhance store presentation.
- Established effective employee scheduling to maximize productivity during peak hours.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Ensured compliance with safety regulations, maintaining a secure shopping environment.
Retail Sales Manager
Edison Brothers, Size 5,7, & 9 Shops
Christiana, DE
06.1981 - 06.1985
- Led sales team to exceed monthly targets through effective training and motivation strategies.
- Developed and implemented customer service protocols, enhancing overall shopping experience.
- Analyzed inventory levels to optimize stock management and reduce excess merchandise.
- Mentored junior staff, fostering professional growth and improving team performance.
- Utilized point-of-sale systems to track sales trends and inform strategic decisions.
- Established visual merchandising standards that elevated brand presentation and customer engagement.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
- Maintained a clean and organized storefront at all times by enforcing strict housekeeping standards across the entire team.
Sales Associate
Dale's Jewelers
Newark, DE
05.1976 - 06.1982
- Provided exceptional customer service to enhance shopping experience and build long-term relationships.
- Maintained knowledge of jewelry trends and product features to assist customers effectively.
- Processed sales transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Assisted in inventory management by tracking stock levels and conducting regular audits.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Newark High School
Newark, DESkills
- Verbal communication
- Data entry
- Schedule management
- Billing and invoicing
- Database entry
- Inventory management
- Confidentiality handling
- Telephone reception
- Leadership and supervision
- Supply inventory
- Multitasking and organization
- Client relationship management
- Team support
- Customer service
- Strong problem
- Customer relations
- Relationship building
Timeline
Office Administrative Assistant
Allscapes Inc
06.2017 - Current
Site Director
Youth Service Council
09.2007 - 06.2008
Pre-Kindergarten Teacher
Skillman Church of Christ Child Development Center
10.2004 - 05.2017
Certified Teacher's Assistant, Special Education
University Park Elementary School, Highland Park ISD
08.2000 - 06.2001
Preschool Teacher
White Rock North School
08.1999 - 06.2000
Lead Teacher & Unit Director
Western Branch Family YMCA
06.1998 - 05.1999
Preschool Teacher
New Castle County Parks And Recreation
09.1991 - 07.1993
Secretary
Lakes Autobody & Paintworks
05.1988 - 08.1991
Retail Store Manager
Norm Gershman's Things to Wear
06.1985 - 05.1988
Retail Sales Manager
Edison Brothers, Size 5,7, & 9 Shops
06.1981 - 06.1985
Sales Associate
Dale's Jewelers
05.1976 - 06.1982
High School Diploma -
Newark High School