Experienced Patient Care Coordinator with a strong background in appointment scheduling, insurance verification, and HIPAA-compliant record keeping. Known for organized care coordination and clear patient communication.
Work History
Patient Care Coordinator
29 Years 1 Month
Optum Medical | 10.1997 - Current
Coordinated patient appointments, referrals, and follow-up care across multidisciplinary provider schedules.
Verified insurance eligibility, benefits, and prior authorizations to support accurate patient access.
Maintained accurate electronic health records and documented care coordination activities in practice systems.
Communicated with patients to explain treatment instructions, scheduling updates, and care plans.