Summary
Overview
Work History
Education
Skills
Timeline
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Valerie Kirby

Leander,TX

Summary

Seasoned spa professional with over 20 years of experience, including ownership of Beauty by Bella and Lead Esthetician at Lakeway Resort & Spa. Proven ability to manage inventory, train staff, and perform advanced spa services. Seeking to leverage extensive spa and customer service expertise as a Spa Manager.

Overview

19
19
years of professional experience

Work History

Cardiac Technician / Medical Assistant

Ascension Texas Cardiovascular
01.2022 - Current
  • Conduct comprehensive patient intake, including vital signs assessment and EKG administration, to facilitate accurate diagnosis and treatment planning.
  • Provide essential support to physicians during examinations and treatments, ensuring efficient patient care delivery.
  • Manage administrative tasks such as patient registration, insurance verification, payment processing, and maintenance of electronic and physical health records.

Cardiac Technician / Medical Assistant

Austin Heart / St. Davids Hospital
03.2020 - 10.2022
  • Conducted electrocardiograms and acquired patient vitals to support diagnostic procedures, ensuring accurate and timely data for physician analysis.
  • Facilitated a range of patient exams and treatments, providing essential assistance to medical staff to optimize patient care.
  • Managed patient registration and documentation processes, including verification of insurance details and processing payments, to maintain efficient administrative operations.

Spa Owner

Beauty by Bella
05.2010 - 02.2020
  • Delivered a comprehensive range of aesthetic services, including facials, microdermabrasion, and chemical peels, ensuring high client satisfaction.
  • Conducted waxing services and body treatments with a focus on professional standards and personalized customer care.
  • Managed inventory effectively and provided beauty consultations, makeup, and hairstyling for weddings and special events, contributing to enhanced client experiences.

Business Account Manager

Office Depot
01.2015 - 01.2016
  • Managed customer relationships to expand an $8M portfolio, fostering strong connections with primary contacts that enhanced retention and revenue growth.
  • Doubled quarterly sales targets by executing effective account management and lead generation strategies, resulting in a 100% goal attainment.

Lead Esthetician

Lakeway Resort & Spa
01.2007 - 09.2010
  • Delivered a comprehensive range of aesthetic services including facials, microdermabrasion, chemical peels, waxing, and body treatments, ensuring high-quality care and customer satisfaction.
  • Maintained responsibility for inventory management, ensuring adequate supplies for spa services and reducing waste.
  • Contributed to staff development by training new estheticians, facilitating continual education efforts, and supporting operational efficiency through cross-functional roles.

Education

Cosmetology, Cosmetology

Baldwin Beauty School
01.2010

Esthetics, Esthetics

Florida College of Natural Health
01.2001

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Crockett High School
01.1987

Skills

  • Meeting Sales Goals
  • Microderm
  • Dermaplaning
  • Peels
  • Customer Service
  • Leadership
  • Inventory Management
  • Staff Training and Development
  • Scheduling
  • Health and Safety Regulations Compliance
  • Conflict Resolution

Timeline

Cardiac Technician / Medical Assistant

Ascension Texas Cardiovascular
01.2022 - Current

Cardiac Technician / Medical Assistant

Austin Heart / St. Davids Hospital
03.2020 - 10.2022

Business Account Manager

Office Depot
01.2015 - 01.2016

Spa Owner

Beauty by Bella
05.2010 - 02.2020

Lead Esthetician

Lakeway Resort & Spa
01.2007 - 09.2010

Esthetics, Esthetics

Florida College of Natural Health

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Crockett High School

Cosmetology, Cosmetology

Baldwin Beauty School

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Valerie Kirby