Summary
Overview
Work History
Education
Skills
Timeline
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Valerie Leach

Cardington,OHIO

Summary

Dynamic Customer Service Representative with a proven track record at Robin Enterprises, excelling in problem resolution and customer relations. Leveraged critical thinking and product knowledge to enhance customer satisfaction and streamline order processing, ensuring efficient account management and meticulous record-keeping. Committed to delivering exceptional service and fostering positive client interactions.

Overview

13
13
years of professional experience

Work History

Customer Service Representative

Robin Enterprises
03.2002 - 07.2015
  • Facilitated customer inquiries and efficiently resolved issues to enhance satisfaction.
  • Facilitated order processing and managed customer account activities.
  • Mastered company products and services to elevate customer interactions.
  • Oversaw meticulous record-keeping of customer interactions and transactions.

Education

High School Diploma - Vocational Education in Printing

Walnut Ridge
Columbus, Ohio
06.1977

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Problem resolution
  • Client relations
  • Professional telephone demeanor
  • Product knowledge
  • Order processing

Timeline

Customer Service Representative

Robin Enterprises
03.2002 - 07.2015

High School Diploma - Vocational Education in Printing

Walnut Ridge