valerie lee
White City
Summary
Dedicated server with a strong focus on customer service and order accuracy. Proven ability to enhance guest experiences through prompt service and attention to detail.
Detail-oriented professional with experience in food service and safety. Skilled in cash handling and maintaining high standards of cleanliness, contributing to enhanced dining experiences and operational efficiency.
Adaptable server known for exceptional teamwork and communication skills. Experienced in managing high-volume dining environments while ensuring order accuracy and customer satisfaction.
Overview
18
18
years of professional experience
1983
1983
years of post-secondary education
Work History
Server
1-800-Flowers.
Medford
09.2025 - Current
- Provided excellent customer service to enhance guest dining experiences.
- Delivered food and beverages promptly to ensure customer satisfaction.
- Maintained cleanliness and organization of the dining area during shifts.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled cash transactions and processed payments efficiently at the register.
- Assisted in setting up and breaking down tables for events and catering.
- Collaborated with kitchen staff to ensure accurate order fulfillment.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
- Greeted guests and provided menus.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Stayed informed about daily specials, new menu items, promotions.
- Trained new employees on restaurant procedures and plating techniques.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Implemented feedback from customers to improve service quality and menu offerings.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Explained menu items, describing ingredients and cooking methods upon request.
- Stocked service areas with supplies during slow periods.
- Informed customers of daily specials and signature menu items.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Filled condiments and napkin containers during slack periods.
- Set up tables in between patrons to reduce wait times.
Had cook
White City Elementary
White City
08.2024 - 11.2024
- Prepared daily meals following nutritional guidelines for elementary students.
- Managed kitchen inventory to ensure availability of fresh ingredients.
- Supervised food safety practices to maintain a clean cooking environment.
- Assisted in training kitchen staff on proper cooking techniques and safety.
- Organized kitchen workspace for efficient meal preparation and service.
- Coordinated with teachers for special dietary needs of students.
- Maintained kitchen equipment and reported maintenance issues promptly.
- Ensured that all food safety regulations were followed in the kitchen.
- Kept kitchen, cooking utensils and storeroom clean and neat.
- Cut, chopped and sliced meat and produce to prepare for cooking.
- Cleaned and sanitized work stations and equipment, complying with regulatory procedures.
- Maintained inventory of all food items and ensured proper storage techniques were used.
- Monitored portion size and waste control to maintain cost effectiveness.
- Provided guidance and support to cooks during busy periods or when unexpected issues arise.
- Operated variety of kitchen equipment to measure and mix ingredients.
- Checked freezer and refrigerator each day to verify proper functioning.
- Worked closely with restaurant managers to ensure smooth operations in the kitchen.
- Improved performance of team members resulting in high-quality meals produced daily.
- Followed "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.
- Sanitized counters and utensils used for preparation of raw meat, poultry, fish and eggs.
- Generated food production sheets to forecast product and volume requirements based on menu selections.
- Resolved customer complaints quickly and efficiently while maintaining a professional attitude at all times.
- Ensured compliance with all relevant laws and regulations regarding food safety.
- Enforced strict health and hygiene standards in the kitchen and work areas.
- Coordinated with suppliers to ensure timely delivery of fresh ingredients.
- Conducted regular quality control checks to ensure all dishes met hygiene and taste standards.
- Monitored temperatures of prepared food and cold-storage areas.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
All right operator at a child care
Self-employeed
White City
03.2008 - 11.2024
- Operated machinery to ensure efficient production processes.
- Maintained equipment and performed regular safety checks.
- Managed inventory and organized materials for seamless workflow.
- Trained new operators on equipment handling and safety protocols.
- Monitored production quality and conducted routine inspections.
- Coordinated with suppliers to secure necessary materials promptly.
- Implemented process improvements to enhance operational efficiency.
- Developed schedules to optimize workforce allocation and productivity.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Learned and followed safety and emergency procedures.
- Maintained production and quality documentation.
- Inspected finished products to verify conformity to quality standards.
- Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
- Performed routine maintenance on equipment to ensure optimal performance.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Set up and operated production machinery according to specific standards and protocols of company.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Used daily system logs to document production information, discussing issues with management.
- Sorted product components on work tables to maintain maximum organization and productivity.
- Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
Education
Eagle Point High School
Eagle Point, Oregon Skills
- Customer service
- Order accuracy
- Food safety
- Cash handling
Timeline
Server
1-800-Flowers.
09.2025 - Current
Had cook
White City Elementary
08.2024 - 11.2024
All right operator at a child care
Self-employeed
03.2008 - 11.2024
Eagle Point High School