Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Valerie Martinez

Nederland,TX

Summary

  • At Crumbl Cookies, I did great as a Point of Sale Associate, where I enhanced team efficiency by helping customers order and have a good experience while in the store. Demonstrating patience, empathy, and great cash management, I played a key role in driving sales goals and fostering strong customer relationships. I raised the tips for our entire team and assured that every customer left feeling satisfied. I often had customers ask for my name or leave a good review/tip for my top notch service. Anyone working at Crumbl can attest that I always had a great bubbly personality and was friendly towards all. Other than Crumbl Cookies, I have more experience from school events, extracurricular fundraisers, and school club functions. I believe I am a very responsible and reliable worker who can attribute a lot to a team. I work well with others and am mostly known as a team player. I have has to work with many different people due to the extracurriculars I am involved in. I have never had any problems with anyone while working and can see myself in everyone's shoes.

Overview

1
1
Certification

Work History

Point of Sale Associate

Crumbl Cookies
12.2023 - 06.2024
  • I trained new associates on Point of Sale systems, improving their knowledge and efficiency in handling customer transactions.
  • I often answered questions about store policies and addressed customer concerns.
  • I always maintained a clean and organized workspace, ensuring a positive shopping experience for customers.
  • I operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • I helped customers complete purchases, locate items, and join reward programs.
  • I participated in special promotions or events to drive sales goals, collaborating effectively with other departments as necessary.

Education

Nederland High School
Nederland, TX
05.2025

Skills

  • Patience and Empathy
  • Customer Assistance
  • Customer Relationship Building
  • Cash Management
  • Customer Transactions

Accomplishments

  • AB Honor Roll
  • Award for Excellence in History
  • Award for Excellence in Spanish
  • French Honors Society
  • Award for Leadership

Certification

  • Food Handlers Certification


Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Professional Working

Timeline

Point of Sale Associate

Crumbl Cookies
12.2023 - 06.2024

Nederland High School

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Valerie Martinez