Summary
Overview
Work History
Education
Skills
Timeline
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Valerie Miller

Valerie Miller

Hartford City,IN

Summary

Friendly and reliable Job Title offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Punctual and honest Job Title with solid background in Type environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Committed and hardworking Job Title with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

8
8
years of professional experience

Work History

Cashier/bartender

Amvets #23
Hartford City , Indiana
08.2021 - 10.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Cashier Assistant

HiWay 3 Pro Hardware
Hartford City , Indiana
07.2017 - 08.2021
  • Removed trash, swept and mopped floors for professional appearance.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Retrieved items for customers and verified prices.
  • Trained new cashier team members in customer service and money handling processes.
  • Packed customer orders into boxes and bags, transferring to shopping cart.
  • Increased access to inventory by supporting merchandise stocking and search efforts.
  • Helped clients transport large or bulky items into vehicles.
  • Cleaned, swept, mopped and disinfected shop area to maintain customer safety and health.
  • Worked with other associates to support cashiers and management needs.
  • Scanned store regularly for potential safety or operational issues and reported to management for resolutions.
  • Learned duties for various positions and provided backup at key times.
  • Operated cash register to record transactions accurately and efficiently.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Performed cash, card and check transactions to complete customer purchases.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked personal identifications during alcohol and tobacco sales.
  • Lifted up to Number pounds at once and used forklift to move heavier loads.
  • Set up new sales displays each week.

Cashier Assistant Manager

FNJ Wholesale
Hartford City , Indiana
07.2017 - 04.2020
  • Built positive relationships with customers to increase repeat business.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Monitored areas for security issues and safety hazards.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Maintained cleanliness and organization of Type workspace, working closely with employees to systemize tasks.

Education

Bachelor Of Applied Arts - Graphic Design

American InterContinental University
Schaumburg, IL
10.2012

Skills

  • Cash Register Operation
  • Gift Wrapping
  • Fitting Room Oversight
  • Customer Relations
  • Merchandise Packaging
  • Inventory Stocking
  • Sweeping and Mopping
  • Work Task Prioritization
  • Price Identification
  • Basic Math Functions
  • Cash Drawer Management
  • Janitorial Duties
  • Guest Satisfaction
  • Folding Clothes
  • Billing and Payment Processing
  • Wrapping and Boxing
  • Answering Customer Questions
  • Resolving Discrepancies
  • Customer Assistance
  • Payment Collection
  • Stocking and Replenishing
  • Monetary Transactions
  • Identification Checks
  • Bagging and Packaging

Timeline

Cashier/bartender

Amvets #23
08.2021 - 10.2022

Cashier Assistant

HiWay 3 Pro Hardware
07.2017 - 08.2021

Cashier Assistant Manager

FNJ Wholesale
07.2017 - 04.2020

Bachelor Of Applied Arts - Graphic Design

American InterContinental University

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Valerie Miller