Valerie Mitchell
Danville,IN
Summary
Accomplished Accounts Receivable Analyst with a proven track record at Angie's List, adept in leveraging accounting principles and Microsoft Excel to enhance financial accuracy and efficiency. Skilled in dispute resolution and organization, I significantly reduced discrepancies and streamlined payment processes, demonstrating a strong ability to resolve billing issues and improve customer satisfaction.
Overview
5
5
years of professional experience
Work History
Accounts Receivable Analyst
Angie's List
Indianapolis, IN
04.2022 - Current
- Examined customer payment plans, payment history and credit lines to research and resolve delinquent accounts.
- Reduced financial discrepancies by verifying accounting statements.
- Reviewed and reconciled customer accounts to ensure accuracy of invoices and payments.
- Performed credit checks on potential customers prior to extending credit terms.
- Resolved discrepancies between customer records and bank statements.
- Monitored overdue accounts daily, generated past due notices, and contacted delinquent customers via phone or email.
- Facilitated successful internal and external audits through sound and thorough documentation.
- Coordinated with other departments when necessary to resolve billing issues quickly and efficiently.
- Performed financial calculations for amounts due, interest charges and balances.
Claims Analyst
ORS
Indianapolis, IN
09.2020 - 04.2022
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized various software and tools to streamline processes and optimize performance.
- Completed day-to-day duties accurately and efficiently.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Analyzed claims data to determine coverage and liability, ensuring accurate decision-making.
- Maintained accurate records of all claim activities in accordance with company policies.
- Monitored ongoing claims to adjust reserves as necessary and ensure accurate financial reporting.
Claims Analyst
International Medical Group
Indianapolis, IN
12.2019 - 09.2020
- Maintained strict confidentiality with all personal data as per company guidelines.
- Established productive working relationships with public officials and law enforcement officers.
- Interacted with clients and employees, which helped cultivate positive working relationships.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Followed up on potentially fraudulent claims initiated by claims representatives.
- Researched claims and incident information to deliver solutions and resolve problems.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Identified suspicious losses and contacted manager for investigative assistance.
Education
Associate of Applied Science - Medical Billing And Coding
MedTech Community College
Greenwood, IN04-2009
Skills
- General ledger
- Dispute resolution
- Invoice processing
- Debt collection
- Accounting principles
- Microsoft Excel
- Accounts receivable software
- Payment negotiations
- Updating spreadsheets
- Financial research
- Written communication
- Transaction recording
- Precision and accuracy
- Organization skills
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 2 in the development of Manual Payment Plans.
Work Preference
Work Type
Full TimePart TimeWork Location
RemoteImportant To Me
Work-life balanceCareer advancementWork from home optionFlexible work hours4-day work weekTimeline
Accounts Receivable Analyst
Angie's List
04.2022 - Current
Claims Analyst
ORS
09.2020 - 04.2022
Claims Analyst
International Medical Group
12.2019 - 09.2020
Associate of Applied Science - Medical Billing And Coding
MedTech Community College
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