Valerie Moon
Midlothian,TX
Summary
Highly-motivated nursing student with compassionate nature and drive to serve local community. Strong work ethic, adaptability and exceptional interpersonal skills. Offers in-depth knowledge of community resources and works effectively and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Caregiver
Midtowne Assisted Living
Midlothian , TX
2018.08 - 2020.12
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Partnered with registered nurses and physiotherapists to provide care to patients.
Volunteer
Manna House/heaven's Attic
Midlothian , TX
2018.06 - 2018.08
- Greeted visitors upon arrival at the office, answered phone calls, and responded to emails.
- Collaborated with others by contributing time, effort and talent to advance needs or further missions.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
- Stocked shelves with newly arrived products.
Customer Service Agent
Lead Tag
Dallas , TX
2016.06 - 2018.06
- Monitored customer accounts to identify potential churn risk factors.
- Provided support services to customers in a timely manner and addressed their queries efficiently.
- Attended training sessions regularly to stay current on new products or services.
- Managed high-volume of inbound and outbound customer calls.
- Reviewed files, records and other obtained documents to respond to customer requests.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Developed strong customer relationships to encourage repeat business.
Volunteer
Dallas Life
Dallas , TX
2017.06 - 2017.08
- Transported clients to appointments and shelters as needed.
- Empowered patients and families to negotiate with resource providers and make decisions on own behalf.
- Worked closely with shelter staff to ensure best practices were followed during volunteer shifts.
- Volunteered at soup kitchens, offering meals to those without access to regular nutrition sources.
Education
Bachelor of Science - Nursing
Baylor University
Waco, TX2025-12
Associate of Science - Nursing
Navarro College
Corsicana, TX2023-05
Skills
- Filing and Recordkeeping
- Adaptability and Dependability
- Attention to Detail
- Teamwork and Collaboration
- Community Service
- Data Entry
Timeline
Caregiver
Midtowne Assisted Living
2018.08 - 2020.12
Volunteer
Manna House/heaven's Attic
2018.06 - 2018.08
Volunteer
Dallas Life
2017.06 - 2017.08
Customer Service Agent
Lead Tag
2016.06 - 2018.06
Bachelor of Science - Nursing
Baylor University
Associate of Science - Nursing
Navarro College
Similar Profiles
Brittany OsbornBrittany Osborn
Activities Director at Midtowne Assisted Living And Memory CareActivities Director at Midtowne Assisted Living And Memory Care
Odette SpanOdette Span
Support Services Worker at Providence Living-Cooper Place Assisted LivingSupport Services Worker at Providence Living-Cooper Place Assisted Living
Shella MauzeShella Mauze
Director of Housekeeping at Bristal Assisted Living / Encore Luxury LivingDirector of Housekeeping at Bristal Assisted Living / Encore Luxury Living