Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver
Valerie Moreno

Valerie Moreno

Reseda,CA

Summary

Dynamic professional with extensive experience at Staples Inc., excelling in safety coordination and service delivery operations. Proven ability to enhance team productivity and implement effective training programs. Skilled in food sanitation oversight and effective communication, driving continuous improvement and ensuring high hygienic standards in all operations.

Overview

23
23
years of professional experience

Work History

Delivery Driver

Fralmo Printing
02.2011 - 02.2023
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Verified accuracy of all deliveries against order forms.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Documented mileage, deliveries, pickups, customer issues and damages.

Service Delivery Operations Supervisor

Staples Inc. North American Delivery
10.2007 - 01.2011
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Completed bi-weekly payroll for 47 employees.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Trained employees on heavy machine equipment throughout the west coast

Safety Coordinator/Asset Protection

Staples Inc. North American Delivery
01.2002 - 10.2007
  • Recommended changes to company culture to improve safety and meet changing demands.
  • Developed new training programs to address performance and knowledge issues.
  • Gathered information, prepared reports, and drafted correspondence related to cases.
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Wrote safety program plans to manage hazards, reduce incidents and save company money through less time lost and lower insurance payouts.
  • Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.
  • Monitored CCTV system, fire and burglar alarm systems and responded to incidents as needed.
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.

Reverse Logistics Specialist

Staples Inc. North American Delivery
10.1999 - 01.2002
  • Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
  • Developed and implemented strategies to reduce costs and improve quality of service.
  • Coordinated shipments and tracked progress to facilitate timely delivery.
  • Strategized best methods and tactics for efficient storage and handling of materials.
  • Created reports to provide insights into logistics operations and performance.
  • Analyzed customer requirements and provided customized logistics solutions.

Education

Hotel, Motel, And Restaurant Management

Mary B. Perry High School
Camarillo CA.
02-2026

Skills

  • Recipe development
  • Food plating
  • Food cost control
  • Menu planning
  • Dietary restrictions
  • Cooking methods
  • Knife skills
  • Ingredient station set up
  • Food storage
  • Basic cooking methods
  • Food sanitation oversight
  • Stock labeling and tracking
  • Cleanliness and sanitation
  • Workstation organization
  • Effective communication
  • Continuous improvement
  • Kitchen safety
  • High hygienic standards

Timeline

Delivery Driver

Fralmo Printing
02.2011 - 02.2023

Service Delivery Operations Supervisor

Staples Inc. North American Delivery
10.2007 - 01.2011

Safety Coordinator/Asset Protection

Staples Inc. North American Delivery
01.2002 - 10.2007

Reverse Logistics Specialist

Staples Inc. North American Delivery
10.1999 - 01.2002

Hotel, Motel, And Restaurant Management

Mary B. Perry High School

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