Valerie Murillo
Arlington,TX
Summary
Results-driven Server Shift Leader with expertise in supervising operations, team training, and enhancing customer experiences. Proven ability to resolve issues promptly and coordinate schedules for optimal service delivery.
Overview
2
2
years of professional experience
Work History
Server Shift Leader
the Shack
El Paso, TX
05.2025 - 06.2026
- Supervised daily operations, ensuring efficient service and timely food delivery.
- Trained new servers on menu offerings and customer service protocols.
- Coordinated shift schedules to optimize staffing and coverage during peak hours.
- Assisted in resolving customer complaints, enhancing overall dining experience.
- Supported needs of [10]- person wait staff who attended to specific needs of countless customers daily for [restruant ] restaurant with social relevancy and intentionality.
Server
Hudsons Bar and Grill
El Paso, TX
01.2024 - 02.2025
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Coordinated food and beverage orders with kitchen staff to ensure timely service delivery.
- Trained new servers on menu items, restaurant policies, and efficient service techniques.
- Managed cash handling procedures, accurately processing payments and balancing tills at shift end.
Volunteer
Food Bank
El Paso, TX
01.2024 - 06.2024
- Assisted in sorting and packing food items for distribution to families in need.
- Collaborated with team members to ensure efficient workflow during food collection events.
- Maintained cleanliness and organization of storage areas, enhancing operational efficiency.
- Engaged with community members to promote awareness of food bank services and needs.
Education
Associate of Applied Science - Health And Wellness
El Paso Community College
El Paso, TX06-2028
High School Diploma -
Truimph Public High School
El Paso, TX06-2024
Timeline
Server Shift Leader
the Shack
05.2025 - 06.2026
Server
Hudsons Bar and Grill
01.2024 - 02.2025
Volunteer
Food Bank
01.2024 - 06.2024
Associate of Applied Science - Health And Wellness
El Paso Community College
High School Diploma -
Truimph Public High School