Valerie Murphy
La Grange,GA
Summary
Dynamic professional with extensive experience in customer service and team leadership. Skilled in inventory management and process optimization, contributing to enhanced efficiency and compliance. Eager to drive operational excellence and elevate customer experiences.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Department Supervisor
The Home Depot Store 0160
La Grange, Georgia
07.2022 - Current
- Supervised daily operations and ensured compliance with store policies.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Collaborated with management to streamline processes and improve team efficiency.
- Ensured compliance with all safety regulations across the department.
- Addressed employee issues and conflicts to provide input, feedback, and coaching.
- Participated in weekly meetings with senior leadership teams to discuss progress.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Managed daily operations, ensuring efficient workflow and productivity.
Owner/Master Stylist
Hair Expressions
La Grange, Georgia
08.2004 - 04.2022
- Provided personalized consultations to clients for hair treatments.
- Ensured compliance with health and safety regulations in the salon.
- Cultivated strong client relationships through excellent service and follow-ups.
- Styled diverse hair types using cutting-edge techniques and products.
- Selected hair colors, products, and services based on customer preference and individually designed hair care plan.
- Maintained a clean work area throughout the day by sanitizing equipment.
Vacation Bible School Director
Unity Baptist Church
La Grange, Georgia
01.2012 - 12.2019
- Coordinated volunteer recruitment, training, and scheduling for program support.
- Managed supply procurement and inventory for craft materials and educational resources.
- Collaborated with church leadership to align programming with overall ministry goals.
- Ensured a safe environment by implementing health and safety protocols for participants.
- Distributed promotional materials in order to recruit volunteers and promote upcoming VBS sessions.
- Managed budgeting needs related to Vacation Bible School programs including expenses for materials, snacks.
- Established relationships with local businesses in order to secure donations for supplies or activities.
- Scheduled and coordinated volunteers, staff, materials and supplies for the week-long event.
- Greeted parents and children each day of vacation Bible school upon arrival, administered pick-up authorization notes, signout sheets, and attendance keeping.
Education
Master Cosmetologist - Cosmetology
West Georgia Technical College
La Grange, GA08-2004
Skills
- Process optimization
- Team leadership
- Customer service
- Workflow management
- Compliance enforcement
- Inventory management
- POS systems operations
- Order management
- Proficient with Forklift, Electric Ladder, Reach Truck, Pacer and Portable loading dock
Certification
Master Cosmetologist
Timeline
Department Supervisor
The Home Depot Store 0160
07.2022 - Current
Vacation Bible School Director
Unity Baptist Church
01.2012 - 12.2019
Owner/Master Stylist
Hair Expressions
08.2004 - 04.2022
Master Cosmetologist - Cosmetology
West Georgia Technical College