Valerie Nyman
Lake Mills,WI
Summary
Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Pursues opportunities to learn new skills.
Results-driven Service Coordinator with solid background in coordinating and managing service operations. Possessing proven track record in effective scheduling, dispatching personnel and managing inventory for optimal performance and customer satisfaction. Highly organized, team-oriented professional with exceptional communication skills.
Overview
32
32
years of professional experience
Work History
Driver/Backup Dispatcher
St. Coletta Of Wisconsin
08.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during travel to uphold company reputation.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Delivered clients safely and on time.
Service Coordinator
JMec
01.2017 - 07.2022
- Communicated with clients and service providers to provide updates on work progress.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Coordinated and monitored service activities to confirm work met all requirements.
- Assessed customer needs and developed solutions to meet needs.
- Managed and coordinated service teams to achieve successful completion of service projects.
Supervisor of Day Program Service
Bethesda Lutheran Communities
08.1991 - 01.2017
- Handled coordination of daily activities and direct report assignments.
- Supervised completion of required and designated program documents such as specific diet protocols, community participation reports and attendance or utilization reports.
- Supervised program recruiting, selection, performance management, discipline, guidance and resource assistance.
- Coordinated visitations and tours for program facility.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality client care.
Education
Associate Supervisory Management - Management
Madison Area Technical College
Madison, WI12.2014
Skills
- Scheduled Services
- Driver Routing
- Service Planning
- Coordinating Urgent Deliveries
- Dispatching Field Personnel
- Positive Communication Skills
- Service Quote's
Timeline
Driver/Backup Dispatcher
St. Coletta Of Wisconsin
08.2022 - Current
Service Coordinator
JMec
01.2017 - 07.2022
Supervisor of Day Program Service
Bethesda Lutheran Communities
08.1991 - 01.2017
Associate Supervisory Management - Management
Madison Area Technical College
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