Valerie Ohara
East Rochester,NY
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
30
30
years of professional experience
1990
1990
years of post-secondary education
Work History
Owner
Crystal cleaning by valerie
East Rochester, Ny
12.1995 - Current
- Managed daily operations of a successful cleaning business.
- Supervised a team of cleaners to ensure service quality.
- Developed cleaning schedules tailored to client needs.
- Established relationships with clients to foster repeat business.
- Maintained inventory of cleaning supplies and equipment efficiently.
- Handled customer inquiries and resolved service issues promptly.
- Trained new employees on cleaning techniques and safety protocols.
- Managed daily operations of business, including hiring and training staff.
- Implemented quality control measures to enhance service standards.
- Maintained relationships with existing clients by providing superior customer service.
Education
G.E.D
Rochester , NySkills
- Business management
- Quality control
- Inventory management
- Customer service
Timeline
Owner
Crystal cleaning by valerie
12.1995 - Current
G.E.D