Summary
Overview
Work History
Education
Skills
Timeline
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Valerie Oldford

Conway ,MA

Summary

Proven Office Administration expert from Baystate Franklin Medical Center, adept in streamlining operations and enhancing scheduling efficiency. Excelled in managing urgent schedule changes and upholding patient confidentiality, leveraging Surginet proficiency. Demonstrated exceptional task delegation and communication, ensuring optimal staffing levels and a positive work environment.

Overview

22
22
years of professional experience

Work History

Ambulatory Regional Schedule Coordinator

Baystate Franklin Medical Center
12.2002 - Current
  • Streamlined internal communication, ensuring accurate and up-to-date schedule information for all team members.
  • Managed last-minute schedule changes with minimal disruption to daily operations or customer service levels.
  • Addressed any personnel concerns related to work schedules promptly, promoting a positive working environment for all staff members.
  • Oversee the daily online function of the Surgical, Endoscopy, and Pain Clinic schedule.
  • Perform accurate billing procedures. Accurately and efficiently enters patient charge data.
  • Anticipated future scheduling needs based on company growth projections, ensuring adequate staffing levels were maintained at all times.
  • Knowledge of computer programs including Surginet and Invision.
  • Maintain patient privacy and confidentiality at all times according to the established hospital procedure. Ensure that dignity and respect of all patients are maintained.


Education

High School Diploma -

Frontier Regional Highschool
South Deerfield, MA
06-1995

Skills

  • Office administration
  • Deadline oriented
  • Task delegation
  • Meeting scheduling

Timeline

Ambulatory Regional Schedule Coordinator

Baystate Franklin Medical Center
12.2002 - Current

High School Diploma -

Frontier Regional Highschool

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Valerie Oldford