Valerie Olivarez
AT&T
Laredo,TX
1
Certification
16
years of professional experience
Senior Pharmacy Technician with expertise in pharmacy operations, insurance claim resolution, and medication preparation in high-volume retail settings. Managed patient profiles, inventory controls, prescription accuracy, and workflow support to keep the pharmacy moving efficiently. Supported care delivery through COVID and flu vaccinations, testing, and training new staff.
Work History
Sales Associate
4 Months- Enhanced customer experience by providing personalized product recommendations and support.
- Executed daily sales transactions with accuracy, ensuring compliance with company policies.
- Handled cash transactions efficiently while adhering to company cash-handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Senior Pharmacy Technician
8 Years 6 Months- Established and updated patient profiles, including lists of medications and insurance details
- Accurately selected, measured and combined prescription components to prepare medications.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling
- Refilled medications while providing exemplary customer service to patients
- Greeted customers, addressing inquiries about medications and over-the-counter products to enhance patient understanding and support
- Managed inventories, rotating stock and removing expired or damaged products while resolving discrepancies in drug counts to ensure compliance and safety
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts
- Assisted pharmacist by resolving high volume of problem prescriptions and customer inquiries, contributing to team efficiency and patient satisfaction
- Create a work schedule for team
- Ordered medications from wholesalers to maintain adequate stock levels.
- Administer covid and flu vaccines
- Administer covid and flu testing
Adjunct Pharmacy Technician Instructor
4 Months- Followed a daily lesson plan
- Instructed students in performing pharmacy calculations to enhance their problem-solving skills in real-world scenarios
- Instructed students how to perform pharmacy calculations
- Provided hands-on training to students and examined students perform set procedures
- Provided tutoring to any student who needed assistance on various sections of pharmacy Technician training
- Provided hands-on training to students and assessed their competency in executing pharmacy procedures
- Checked daily attendance of students, calling students due to excess absences if needed
- Collaborated with students during externship at Walgreens, training them on daily responsibilities and expectations of a pharmacy technician
Pharmacy Technician
9 Months- Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription
- Enhanced drug inventory management system, reducing waste and eliminating backorders
- Dispensed medications to patients in accordance with pharmacist orders
- Managed medication stocks by conducting counts, labeling products, and maintaining controls to ensure availability
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts
- Received and verified incoming drug inventories and reported discrepancies to lead pharmacist
- Improved drug inventory management system to reduce waste and eliminate backorders
- Placed orders for out of stock medications to ensure patients received their prescriptions on time
- Prepared medication labels with item name and quantity
- Calculated dosage, filled prescriptions and prepared prescription labels
- Ordered medicines daily to ensure compliance with demands and needs
- Prepared IV medications
- Worked with pyxis machine
- Delivered urgent meds
- Supported pharmacist during codeine blue situations, ensuring timely response and patient safety
Senior Certified Pharmacy Technician
2 Years 5 Months- Prepared and submitted claims to insurance companies for payment
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling
- Maintained organized pharmacy shelving and work areas to enhance workflow and safety
- Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products
- Processed cash register transactions for new and refilled prescription orders, ensuring accuracy and customer satisfaction
- Greeted customers and provided information on personal medications and over-the-counter pharmacy products to support informed choices
- Received and verified incoming drug inventories and reported discrepancies to lead pharmacist
- Managed medication stocks, including conducting counts, labeling products and maintaining controls
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages
- Prepared simple compounds
Education
High School Diploma
Associate of Science - General Studies
Skills
Bilingual
Pharmacy operations
Aseptic technique
Trained to administer covid and flu vaccines
Trained to administer covid and flu tests
Insurance claims processing
Prescription filling
Medication inventory control
Pharmacy customer service
Staff training
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Sales Associate
AT&T
04.2026 - CurrentRead More
Adjunct Pharmacy Technician Instructor
Brightwood
02.2018 - 06.2018Read More
Senior Pharmacy Technician
Walgreens Pharmacy
01.2015 - 07.2023Read More
Pharmacy Technician
Val Verde Regional Medical Center
03.2014 - 12.2014Read More
Senior Certified Pharmacy Technician
Walgreens
08.2010 - 01.2013Read More
Dr Leo Cigarroa High School
High School Diploma
Read More
Laredo Community College
Associate of Science from General Studies
Read More