Summary
Overview
Work History
Skills
Accomplishments
Timeline
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Valerie Oliveros Ponce

Dallas,TX

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

18
18
years of professional experience

Work History

Assistant Manager/Leasing Agent

Sunridge Management
08.2021 - 12.2023
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.

Auditor/Sales and Leasing Consultant

Budget Suites Of America
10.2016 - 07.2021
  • Enhanced financial accuracy by conducting thorough audits and identifying discrepancies in financial statements.
  • Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
  • Analyzed data and findings to prepare reports detailing financial information.

Cashier

Tom Thumb Food Stores
10.2015 - 10.2016
  • Process purchase/returns, stocking inventory, organizing products and coordinated donations.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Assistant Manager

Blockbuster Video Store
02.2006 - 07.2013
  • Increased team productivity by providing ongoing training and support to customer service representatives.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Made bank deposits, conducted open/closing procedures, coordinated work shifts for team, facilitated monthly staff meetings.

Skills

  • Team Player/Motivator/Builder
  • Multi-Tasker
  • Dependable
  • Product and Service Knowledge
  • Fast Learner
  • Strong Communicator
  • Spanish Speaking
  • Management

Accomplishments

  • Best Seller at Budget Suites August 2020
  • Promoted within 6 months at Blockbuster
  • Advanced within 6 weeks at Budget Suites
  • Helped Sunridge Management recuperate back rent for several clients and accomplished promotion within 4 months

Timeline

Assistant Manager/Leasing Agent

Sunridge Management
08.2021 - 12.2023

Auditor/Sales and Leasing Consultant

Budget Suites Of America
10.2016 - 07.2021

Cashier

Tom Thumb Food Stores
10.2015 - 10.2016

Assistant Manager

Blockbuster Video Store
02.2006 - 07.2013

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Valerie Oliveros Ponce