VALERIE PEDLAR
Sales
Concord,NC
Summary
Experienced lead sales associate with exceptional communication and negotiation skills, adept at identifying customer needs and providing tailored solutions. Creative and results-driven with a proven record of being a team player. Eager to leverage my passion for building relationships, understanding customer needs, and driving revenue growth in a dynamic sales environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
GATE AGENT/CUSTOMER SERVICE AGENT
American Airlines/Piedmont Airlines
Charlotte, NC
01.2018 - Current
- Provide assistance with passenger check-in and acceptance
- Interpret government rules and regulations for air travel
- Use of organizational skills to perform multiple tasks in a time sensitive environment
- Meet and dispatch aircraft within established times
LEAD SALES ASSOCIATE
Avis Budget Group
Charlotte, NC
07.2013 - Current
- Assist customers with vehicle rentals
- Provide a positive customer experience while promoting and selling additional products and services.
- Audit accounts and approve adjustments.
- Developed strategies to increase sales and promote new products.
PRESCRIPTION DRUG PLAN AGENT
CVS Caremark
Concord, NC
12.2012 - 03.2013
- Support the pharmacy help desk by assisting pharmacists with adjudicating claims
- Provide customer care for claims processing, approval of reversals, and overrides on rejected claims
- Facilitate Medicare Part D prescription drug plan information
- Assist members with policies and plan provisions
SALES AGENT
United Health Care
Concord, NC
08.2012 - 12.2012
Education
Bachelor of Science (B.S.) - Business Management
THE UNIVERSITY OF PHOENIX
Charlotte, NC07.2013
Skills
- Relationship Building
- Sales strategy
- Lead Generation
- POS Systems
- Revenue Goals
- Upselling and Cross-Selling
Certification
NC Licensed Life Insurance Agent
References
Available upon request
Timeline
GATE AGENT/CUSTOMER SERVICE AGENT
American Airlines/Piedmont Airlines
01.2018 - Current
LEAD SALES ASSOCIATE
Avis Budget Group
07.2013 - Current
PRESCRIPTION DRUG PLAN AGENT
CVS Caremark
12.2012 - 03.2013
SALES AGENT
United Health Care
08.2012 - 12.2012
Bachelor of Science (B.S.) - Business Management
THE UNIVERSITY OF PHOENIX
Similar Profiles
Davidson AnyanwuDavidson Anyanwu
OE Training Scheduler at United AirlinesOE Training Scheduler at United Airlines
G. Tyler TenbrinkG. Tyler Tenbrink
Director, Talent Acquisition & Development at Piedmont Airlines- American Airlines GroupDirector, Talent Acquisition & Development at Piedmont Airlines- American Airlines Group
William BanksWilliam Banks
Customer Service Agent at American Airlines/DBA Piedmont AirlinesCustomer Service Agent at American Airlines/DBA Piedmont Airlines
Michele RossMichele Ross
Customer Service Representative at MACQUEEN AUTOWORXCustomer Service Representative at MACQUEEN AUTOWORX
Cymaiya LigonCymaiya Ligon
Case Management Intern at New Arrivals InstituteCase Management Intern at New Arrivals Institute