Valerie Pena

· Support the HR Team with full employee life cycle matters, including recruiting, employee relations, employee engagement initiatives, learning and development, communication, onboarding, and offboarding.

· Conduct exit interviews, including entering data into HR information systems and auditing for accuracy and compliance.

· Analyzes and interprets exit interview feedback, summarizes findings, and makes recommendations to the department based on trends and concerns.

· Responsible for unemployment claims management: Advises supervisors and managers on termination actions, responds to claims for unemployment, assesses the need for appeal on unfavorable claims, and prepares the response in Appeal Hearings.

· Administering compensation changes, garnishments, and benefit plans.

· Audits and completes monthly benefits invoices for accuracy.

· Supports the implementation of HR processes, programs and policies.

· Maintain employee files and records in electronic and paper form if required.

· Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise with efficient problem-solving

· Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contributes to the development of policies

· Provide guidance and support to HR team members on HR practices and regulations

· May assist in talent acquisition, recruitment processes, onboarding and new hire orientation

· Other duties as assigned.

· Create/maintain all employee files

· Perform administrative tasks such as filing, scanning, creating labels, and shredding

· Coordinate and conduct all new hire orientations

· Process incoming applications and any skills test documentation

· Compile packets for employees; onboarding, open enrollment, and policy revisions

· Perform all data entry for subcontractors, payroll submission, and other department files

· Address employee questions/concerns – escalate depending on severity

All other assigned duties by immediate supervisor