Valerie Pereira
The Shack Mililani
Ewa Beach,USA
12
years of professional experience
Dynamic professional with over 10 years of experience in customer service across diverse sectors, including sales, retail, hospitality, and restaurants. Proven ability to adapt swiftly to new environments while consistently delivering exceptional customer experiences. Committed to continuous learning and development, bringing a positive attitude and strong work ethic to every challenge. Skilled in collaborating with teams to drive results and enhance overall customer satisfaction.
Work History
Waiting Staff Member
6 Months- Cleaned tables promptly during and after customer meals. Executed daily tasks as assigned by the manager on duty. Assisted in delivering dishes, water, and beverages to tables. Maintained cleanliness of bathrooms before, during, and after shifts.
- Assisted patrons in selecting optimal seating arrangements, including high tops, booths, and tables. Prepared seating areas by adding or removing chairs and accommodating high chairs for children as necessary. Aided servers in managing table rotations to ensure equitable seating opportunities.
- Facilitated delivery of takeout orders through various platforms, including Uber Eats, Grubhub, and DoorDash. Assisted customers over the phone and in-person with their orders for takeout. Organized packaging of orders accurately to ensure customer satisfaction.
- Facilitated collaboration with kitchen staff to enhance table turnover efficiency and service flow.
Waiting Staff Member
4 Months- Cleaned tables during and after customer meals. Assisted in delivering dishes, water, and beverages to tables. Maintained cleanliness of bathrooms before, during, and after shifts.
- Assisted customers by seating them in comfortable high tops, booths, or tables. Prepped seating arrangements by adding or removing chairs, including high chairs for children as needed. Supported servers in managing table rotations for equitable seating.
Wait Staff Member
3 Years- Cleaned tables promptly during and after customer meals. Assisted in delivering food, water, and beverages to tables. Maintained cleanliness of restrooms throughout shifts.
- Assisted guests in choosing suitable seating options at high tops, booths, or tables. Arranged seating areas by managing chair counts and providing high chairs for children when required. Supported servers by managing table rotation for effective seating strategies.
- Processed customer orders accurately, including food, beverages, and gift cards. Provided attentive service to promote a positive dining atmosphere. Executed additional cleaning duties to maintain establishment standards, including restrooms and dining areas.
Sales Representative
4 Months- Distributed products to multiple locations, including Dole Plantation and Longs Drugs. Educated customers and business owners about product features. Managed inventory to maintain product quality and availability.
Front End Assistant
10 Months- Assisted members with loading and unloading merchandise onto conveyor belts. Supported cashiers by addressing service requests to improve customer satisfaction. Organized warehouse inventory through consistent stocking and restocking processes. Maintained cleanliness and order in warehouse facilities.
Sales Associate
5 Months- Assisted customers in selecting fitness vitamins and health products. Achieved daily sales goals through informed product suggestions and effective customer engagement. Maintained a clean store environment and organized inventory to improve the shopping experience.
Education
High School Diploma
Associates Degree
Skills
Empathy
Communication
Sales
Customer Service
Time Management Marketing
Retail
Critical Thinking
Movements are efficient
Team Player
Respectful
Honest
Motivated
Adaptability
interpersonal
Organized
Active listening
cleaning
inventory and skills management.
Timeline
Waiting Staff Member
The Shack Mililani
04.2021 - 10.2021Read More
Waiting Staff Member
Brick Oven Pizza
08.2019 - 12.2019Read More
Wait Staff Member
Da Crawfish and Crabshack
01.2016 - 01.2019Read More
Sales Representative
Oils of Aloha
10.2012 - 02.2013Read More
Front End Assistant
Costco Wholesale
10.2011 - 08.2012Read More
Sales Associate
GNC Wholesale
02.2010 - 07.2010Read More
Leeward Communication College
Associates Degree
Read More
Waipahu High School
High School Diploma
Read More