Accomplished, versatile, meticulous task and result driven executive assistant with 20+ years’ experience in all aspects of C-level executives, human resources, operational functions, and employee’s alignment with business objectives. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
31
31
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Sr Data Analyst / Salesforce Administrator
Aeyon
02.2021 - Current
Leveraged text, charts and graphs to communicate findings in understandable format.
Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.
Used business objects, business intelligence and other reporting tools to extract data from data solutions and data warehouses.
Identified, reviewed and evaluated data management metrics to recommend ways to strengthen data across enterprise.
Developed and implemented data collection systems and other strategies to optimize statistical efficiency and data quality.
Proved successful working within tight deadlines and fast-paced environment.
Designed and developed analytical data structures.
Conducted tests to identify issues and make necessary modifications.
Modified databases to meet needs and goals determined during planning process.
Implemented security measures to protect vital business data.
Demonstrated strong organizational and time management skills while managing multiple projects.
Passionate about learning and committed to continual improvement.
Proven ability to develop and implement creative solutions to complex problems.
Set up and controlled user access levels across databases to protect important data.
Executive Assistant
Grainger
07.2019 - 01.2021
Provided executive administrative assistance to Executive Vice President of Inside Sales Region 2
Answered high volume of phone calls and email inquiries.
Organized and coordinated conferences and monthly meetings.
Processed travel expenses and reimbursements for executive team and senior management group.
Transcribed meeting minutes to support sales, business development and senior management teams.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Facilitated training and onboarding for incoming office staff.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for president and executive vice president.
Updated and maintained confidential databases and records.
Volunteered to help with special projects of varying degrees of complexity.
Created and managed office systems to efficiently deal with documentation.
Upheld strict timetables by maintaining accurate, balanced calendars.
Worked with senior management to initiate new projects and assist in various processes.
HR/Administration Manager
QuantaDyn Technical Services Corp
08.2016 - 01.2019
Built excellent employee experience through culture of service and execution of employee assistance programs.
Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
Trained employees in company and regulatory compliance requirements to promote conformance.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Updated reports, managed accounts, and generated reports for company database.
Greeted visitors, employees and clients politely and professionally for excellent reception service.
Delivered performance reviews, recommending additional training or advancements.
Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
Streamlined and improved administrative operations by identifying automation opportunities.
Supervised staff and delegated tasks to maintain positive, productive administrative operations.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Reconciled account files and produced monthly reports.
Edited documents to improve accuracy of language, flow, and readability.
Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Leveraged data and analytics to make informed decisions and drive business improvements.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
BILLING SPECIALIST
Halliburton
06.2014 - 10.2015
Ensured all timecards were processed promptly for payroll
Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Streamlined bookkeeping procedures to increase efficiency and productivity.
Generated and submitted invoices based upon established accounts receivable schedules and terms.
Monitored customer accounts to identify and rectify billing issues.
Processed and verified invoices to secure accuracy of billing information.
Reviewed and reconciled customer accounts to manage accuracy of payments.
Generated accounts payable reports for management review to aid in financial and business decision making.
Maintained account accuracy by reviewing and reconciling checks monthly.
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Tracked financial progress by creating quarterly and yearly balance sheets.
Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
Sr Enlisted Advisor
AIR FORCE
06.1992 - 08.2013
Manager over 500 revolving Air Force personnel; provided administrative and managerial services to senior-level managers;
Maintained correspondence flows and prepared reports
Defense Travel System Coordinator: monitored, audited, and reconciled all government travel vouchers to ensure accuracy and compliance with federal and military travel regulations - Data Administrator
Performed client support administration (client-level information technology support) functions, managed hardware, and software
Briefed sister service general officers on Air Force Officer/Enlisted promotion
Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
Upheld USAF dress and appearance regulations for professional appearance.
Trained in small arms, anti-armor and indirect fire weapons.
Served in on-call capacity for last-minute or late-night taskings from leadership.
Trained in conflict resolution among subordinates, equals and superiors.
Rated job performance for subordinates providing timely and effective feedback.
Responded to and assisted in medical emergencies.
Upheld code of conduct and maintained professionalism in stressful situations.
Worked weekends and long hours in deployed locations to complete taskings.
Maintained required level of proficiency in use of firearms.
Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
Guided implementation of company-wide enterprise security strategy for network and hardware, disaster recovery and endpoint protection.
Education
IBM Data Engineering Professional Certificate -
Coursera
10.2023 - Current
Bachelor of Science - Business Administration And Management
DeVry University
San Antonio, TX
01.2019 - Current
Certificate - USAF NCO Academy -
Air Force Institute of Technology
San Antonio, TX
Certificate - Airman Leadership School -
Air Force Institute of Technology
Tampa FL
05.2001 -
Certificate - Information Managment Craftsman -
Air Force Institute of Technology
Dayton, OH
05.2001 -
Certificate - Information Management Specialist -
Air Force Institute of Technology
Dayton, OH
05.2001 -
Skills
Executive Support Calendaringundefined
Additional Information
AWARDS
Joint Service Commendation Medal
Air Force Commendation Medal
Navy and Marine Corps Commendation Medal
Air Force Achievement Medal
Air Force Good Conduct
National Defense Service
Afghanistan Campaign Medal
Global War on Terrorism Service Medal
Air Force Overseas Long Tour Medal
Air Force NCO Professional Military Education Graduate
Small Arms Expert Marksmanship
Air Force Training
NATO ISAF
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
If you are always trying to be normal, you will never know how amazing you can be.
Maya Angelou
Timeline
IBM Data Engineering Professional Certificate -
Coursera
10.2023 - Current
Sr Data Analyst / Salesforce Administrator
Aeyon
02.2021 - Current
Executive Assistant
Grainger
07.2019 - 01.2021
Bachelor of Science - Business Administration And Management