Valerie Pook
Binghamton,NY
Summary
Driven leader with proven success at Lowes Home Improvement, where I enhanced team performance and safety compliance. Expert in multitasking and organization, I excel in problem-solving and team leadership, significantly improving workflow and service quality. Skilled in strategic merchandise displays, my approach boosted sales and operational efficiency.
Overview
9
9
years of professional experience
Work History
Merchandise Service Manager
Lowes Home Improvment
02.2023 - Current
- Hired, trained and supervised team of service staff members to meet business goals.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Analyzed service reports to identify areas of improvement.
- Coordinated with other departments to maintain streamlined and productive workflow.
Assistant Store Manager
Christmas Tree Shops
10.2015 - 01.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Education
High School Diploma -
Chenango Forks High School
1 Gordon Drive, Binghamton, New York 1390106.2000
Skills
- Positive Attitude
- Team Leadership
- Multitasking and Organization
- Problem-Solving
Timeline
Merchandise Service Manager
Lowes Home Improvment
02.2023 - Current
Assistant Store Manager
Christmas Tree Shops
10.2015 - 01.2023
High School Diploma -
Chenango Forks High School
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