Maintained a clean, safe, and organized store environment to enhance the customer experience.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Arctic Glass
Receptionist / Assistant
07.2022 - 04.2023
Maintained professional relationships with suppliers, ensuring access to high-quality materials at competitive prices.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Oversaw daily operations to maintain store cleanliness and organization.
Negotiated with suppliers to secure better pricing, reducing operational costs.
Pawnbroker
Cash America
04.2021 - 08.2022
Negotiated fair prices for both buying and selling items while maintaining profitability goals for the business.
Made loans on items after closely inspecting item values, collecting payments or tangible property as collateral.
Complied with local, state and federal laws in reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
Maintained a clean, organized, and secure store environment to ensure smooth operations and prevent theft.
Managed inventory by accurately documenting transactions, tracking item status, and conducting regular audits to maintain accurate records.
Checked, organized and displayed inventory attractively to promote patron interest.
Prepared all paperwork, checked identifying information and documented transactions.
Collaborated with law enforcement agencies to report stolen property or suspicious activities detected during daily operations.
Provided training to new employees on company policies, procedures, valuation methods, and industry regulations.
Evaluated the value of various items, such as jewelry, electronics, tools, and antiques, based on market conditions and item condition.
Resolved customer disputes tactfully and professionally to maintain positive customer experiences.
Handled over daily payments, always giving receipts and explaining policies to maintain excellent customer satisfaction.
Organized store shelves to display most attractive inventory.
Monitored aging inventory and placed collateral up for sale upon payoff of loan terms.
Assisted clients with merchandise questions regarding musical instruments, jewelry and electronics.