Overview
Work History
Education
Skills
Languages
Timeline
AssistantManager

Valerie Reyes

Las Vegas,NV

Overview

3
3
years of professional experience

Work History

Assistant Manager

Alaska Life Safety Supply
05.2023 - 02.2024
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Arctic Glass

Receptionist / Assistant
07.2022 - 04.2023
  • Maintained professional relationships with suppliers, ensuring access to high-quality materials at competitive prices.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Negotiated with suppliers to secure better pricing, reducing operational costs.

Pawnbroker

Cash America
04.2021 - 08.2022
  • Negotiated fair prices for both buying and selling items while maintaining profitability goals for the business.
  • Made loans on items after closely inspecting item values, collecting payments or tangible property as collateral.
  • Complied with local, state and federal laws in reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
  • Maintained a clean, organized, and secure store environment to ensure smooth operations and prevent theft.
  • Managed inventory by accurately documenting transactions, tracking item status, and conducting regular audits to maintain accurate records.
  • Checked, organized and displayed inventory attractively to promote patron interest.
  • Prepared all paperwork, checked identifying information and documented transactions.
  • Collaborated with law enforcement agencies to report stolen property or suspicious activities detected during daily operations.
  • Provided training to new employees on company policies, procedures, valuation methods, and industry regulations.
  • Evaluated the value of various items, such as jewelry, electronics, tools, and antiques, based on market conditions and item condition.
  • Resolved customer disputes tactfully and professionally to maintain positive customer experiences.
  • Handled over daily payments, always giving receipts and explaining policies to maintain excellent customer satisfaction.
  • Organized store shelves to display most attractive inventory.
  • Monitored aging inventory and placed collateral up for sale upon payoff of loan terms.
  • Assisted clients with merchandise questions regarding musical instruments, jewelry and electronics.
  • Handled cash management duties effectively maintaining accuracy in daily reconciliations deposit preparations.

Education

Assosciates In Criminal Justice - Criminal Justice

College of Southern Nevada
Las Vegas, NV

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Task Delegation
  • Sales Strategies
  • Customer Service
  • Computer Skills
  • Multitasking
  • Excellent Communication
  • Good Judgment

Languages

Spanish
English

Timeline

Assistant Manager

Alaska Life Safety Supply
05.2023 - 02.2024

Arctic Glass

Receptionist / Assistant
07.2022 - 04.2023

Pawnbroker

Cash America
04.2021 - 08.2022

Assosciates In Criminal Justice - Criminal Justice

College of Southern Nevada
Valerie Reyes