Summary
Overview
Work History
Education
Skills
Timeline
Generic
Valerie Rivera

Valerie Rivera

Houston

Summary

Driven and guest-focused professional with a strong work ethic. Customer engagement and efficient cash handling, ensuring exceptional service. Skilled in multitasking and fostering a welcoming environment, consistently prioritizing guest satisfaction and operational efficiency.

Overview

5
5
years of professional experience

Work History

Server

Hooters
09.2023 - Current
  • Work with POS system to place orders and manage bills.
  • Help team member during busy shifts for efficient workflow and good guest experiences.
  • Perform opening and closing duties.
  • Multitasking by managing multiple tables simultaneously without compromising service quality.
  • Very attentive service during high-volume periods without sacrificing attention to detail.
  • Guest obsessed
  • Costumer service on 100%
  • Just on the weekends

Concierge

Wood House Day Spa
11.2022 - 10.2023
  • Greeted guests upon arrival, creating a welcoming and comfortable environment for guest as well as explained step by step how they’re appointment was going to go.
  • Maintained accurate and up-to-date records of guest information.
  • Managed check-in and check-out procedures for guests.

Team Member

Chipotle
01.2020 - 09.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly
  • Set up and prepared cooking supplies and workstations during opening and closing
  • Washed, and cut vegetables in advance to save time on food preparation.
  • Fried and bagged the chips
  • Assisted in training new employees,
  • Cash handling

Education

AAS - Accounting

Lone Star College
Houston, TX

Skills

  • Strong work ethic; I’ve been working since the day I could
  • Guest engagement; I enjoy customer service and meeting new people
  • Cash handling

Timeline

Server

Hooters
09.2023 - Current

Concierge

Wood House Day Spa
11.2022 - 10.2023

Team Member

Chipotle
01.2020 - 09.2022

AAS - Accounting

Lone Star College

Similar Profiles

CREATE PROFILE
Valerie Rivera