Valerie Rodriguez

· Monitor students’ performance and learning progress to identify patterns, recognize areas of improvement, and communicate observations to teachers.

· Maintained accurate student records, attendance logs, and progress documentation while protecting confidential information.

· Organize classroom materials, student documentation, and daily activities while maintaining accuracy and attention to detail.

· Practice active listening and demonstrate empathy when discussing student behavioral, academic, or developmental concerns with parents.

· Built positive relationships with parents by approaching sensitive conversations with compassion, patience, and a solutions-oriented mindset.

• Supported research and development for new sales territory and built prospective pipeline of 500+ leads. Qualified prospects by identifying contact title, company size, company industry, number of decision makers, and current supplier to improve opportunity close potential.
• Strengthened client retention through consistent follow-up, product guidance, and responsive service.
• Work with a cloud-based CRM/ERP system NetSuite to input all customer data and monitor all activities such as calls, emails, appointments, quotes, and invoices
• Generated revenue growth by identifying upselling opportunities within the existing client base.

Conducted lease audits and created TIF files for city compliance manager assessments.

• Coordinated rent collections, delinquency follow-up, and payment processing
• Managed lease administration, renewals, and resident file accuracy in Yardi
• Supported property manager with budget tracking, invoice review, and expense coding
• Coordinate vendors for unit turnovers and property upkeep, such as roofers, painters, cleaning services and maintenance
• Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.