Valerie A Rubio
Buckeye,AZ
Summary
Versatile and dynamic professional with a proven track record at The Buffalo Spot, adept in team management and customer engagement. Excelled in optimizing operations and enhancing customer satisfaction through strategic feedback implementation. Skilled in HIPAA compliance and patient scheduling, demonstrating a blend of hard and soft skills to drive success and efficiency.
Overview
12
12
years of professional experience
Work History
Restaurant Manager
The Buffalo Spot
03.2022 - Current
- Carefully interviewed, selected, trained, and supervised staff.
- Oversaw the management of cash deposits, ensuring timely and precise processing.
- Optimized staff schedules to ensure efficient time management and smooth restaurant operations.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Medical Assistant/Receptionist
Arizona Pediatrics LLC
01.2013 - 03.2022
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Organized and managed patient medical records to ensure efficient access.
- Performed injections with precision, maintaining a high standard of patient care and safety.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Coordinated patient flow to maintain a smooth and organized clinic environment.
Education
Diploma - Medical Assistant
Anthem College
Phoenix, AZ12-2012
High School Diploma -
Precision High School
Phoenix, AZ05-2009
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Point of sale (POS) system operation
- Customer service
- Patient scheduling
- HIPAA compliance
- Vital sign monitoring
- Telephone etiquette
- Appointment scheduling
- Front desk operations
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Manager
The Buffalo Spot
03.2022 - Current
Medical Assistant/Receptionist
Arizona Pediatrics LLC
01.2013 - 03.2022
Diploma - Medical Assistant
Anthem College
High School Diploma -
Precision High School
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