Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Registration/Electronic Medical Record Specialist
First Nations Community Healthsource
Albuquerque, NM
10.2022 - 03.2024
Maintained and updated patient medical records in a secure electronic database.
Created new patient charts and entered demographic information into the system.
Reviewed existing medical records for accuracy and completeness of data entry.
Processed requests from physicians, nurses, and other healthcare personnel for medical record documentation.
Verified insurance eligibility prior to processing claims.
Customer Service Representative
T-Mobile
Albuquerque, NM
12.2020 - 08.2022
Provided excellent customer service to resolve customer complaints in a timely manner.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.