Valerie Santamaria
Huntington Park,CA
Summary
Adaptable professional with experience in customer service and security. Skilled in conflict resolution and team collaboration, contributing to smooth operations and a safe environment. Ready to leverage expertise to enhance customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Vallarta Supermarket
Downey, California
05.2023 - 06.2025
- Maintained cleanliness and organization of checkout areas and displays.
- Provided excellent customer service to enhance shopping experiences.
- Collaborated with team members to ensure smooth store operations.
- Resolved customer complaints promptly and professionally at the register.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Collected credit card and cash payments to complete transactions for customer orders.
Security Officer
safety guards
Los Angeles, California
02.2021 - 07.2022
- Monitored premises to ensure safety and security of property and personnel.
- Conducted routine patrols to identify and prevent potential security breaches.
- Enforced facility rules and regulations to maintain a safe environment for all visitors.
- Provided excellent customer service while addressing concerns from staff and visitors.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Education
GED -
Cerritos College
Norwalk, CA03-2026
Skills
- Customer service
- Conflict resolution
- Team collaboration
- Safety protocols
- Cash handling
- Time management
- Communication skills
Timeline
Customer Service Cashier
Vallarta Supermarket
05.2023 - 06.2025
Security Officer
safety guards
02.2021 - 07.2022
GED -
Cerritos College