Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valerie Schultz

Colbert,WA

Summary

Dynamic administrative professional with a proven track record at Northview Christian School, excelling in customer relations and office management. Skilled in documentation and recordkeeping, I effectively prioritized tasks and collaborated with teams to enhance operational efficiency. Recognized for my proactive approach and ability to adapt to change, ensuring exceptional service delivery.

Overview

17
17
years of professional experience

Work History

Administrative Assistant

Northview Christian School
09.2020 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed filing system, entered data and completed other clerical tasks.
  • Volunteered to help with special projects of varying degrees of complexity.

Customer Service Representative

Portage National Bank
09.2008 - 05.2011
  • Responded to customer requests for products, services, and company information.
  • Cross-trained and backed up other customer service managers.
  • Sought ways to improve processes and services provided.
  • Responded proactively and positively to rapid change.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Promptly responded to inquiries and requests from prospective customers.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Education

Associate of Arts - Biblical Studies

Calvary University
Kansas City, MO
05-2007

Skills

  • Check processing
  • Filing
  • Documentation and recordkeeping
  • Microsoft Excel
  • Records management
  • Self-starter
  • Team collaboration
  • Database administration
  • Time management
  • Task prioritization
  • Meeting planning
  • Records retrieval

Timeline

Administrative Assistant

Northview Christian School
09.2020 - Current

Customer Service Representative

Portage National Bank
09.2008 - 05.2011

Associate of Arts - Biblical Studies

Calvary University

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