Summary
Overview
Work History
Education
Skills
Timeline
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Valerie Schweda

Wauchula

Summary

Dynamic Grocery Manager with proven success at Harps, enhancing store performance through innovative merchandising and efficient inventory management. Skilled in customer service, loss prevention and team leadership, I reduced shrinkage rates and improved customer satisfaction, fostering loyalty and repeat business. Adept at training staff and optimizing workflows for peak operational efficiency.

Overview

5
5
years of professional experience

Work History

Grocery Manager

Harps
01.2012 - 02.2017
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Enhanced store presentation through regular merchandising updates and innovative display techniques.
  • Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Increased customer satisfaction by implementing efficient inventory management and product rotation systems.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Performed key tasks to promote inviting grocery store appearance.
  • Implemented loss prevention strategies, resulting in reduced shrinkage rates.
  • Improved overall sales by identifying market trends and optimizing product selection.
  • Ensured compliance with local health regulations through diligent sanitation practices and staff training.
  • Optimized ordering processes to minimize stockouts while avoiding excessive inventory levels.
  • Delivered excellent customer service while managing daily operations, increasing repeat business from satisfied shoppers.
  • Conducted regular inventory audits to maintain accurate stock levels and prevent loss.
  • Oversaw daily operations, ensuring smooth workflow and customer satisfaction.
  • Streamlined checkout process, resulting in shorter lines and happier customers.
  • Managed scheduling efficiently, ensuring full coverage during peak hours without overspending on labor.
  • Addressed and resolved customer complaints, turning dissatisfied visitors into loyal patrons.

Education

GED -

Missouri Southern State University
Joplin, MO

Associate of Science -

Florida Technical College
Orlando, FL

Skills

  • Coordination of inventory
  • Customer service and assistance
  • Verbal and written communication
  • Customer service management
  • Training and mentoring
  • Task delegation
  • Complaint handling
  • Supply level management
  • Ordering of products
  • Employee management
  • Workflow planning
  • Product merchandising
  • Expense tracking
  • Product display oversight
  • Store opening
  • Teamwork and collaboration
  • Customer service
  • Reliability
  • Scheduling
  • Hiring and onboarding
  • Payroll administration and timekeeping
  • Loss Prevention

Timeline

Grocery Manager

Harps
01.2012 - 02.2017

GED -

Missouri Southern State University

Associate of Science -

Florida Technical College

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Valerie Schweda