Angela Abner

Make multiple sandwiches and bake bread cookies,ect, clean and sanitize prep area clean and sanitize lobby restrooms ect

• Resolved customer inquiries efficiently through phone and email communication.
• Provided product information and troubleshooting assistance to enhance customer satisfaction.
• Documented service interactions accurately in CRM system for tracking and reporting purposes.
• Collaborated with team members to improve response time and service quality.
• Managed escalated customer complaints, ensuring timely resolutions and follow-ups.
• Maintained knowledge of industry trends to provide informed support to customers.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.