Valerie Smaldone
Littleton,CO
Summary
Dynamic professional with expertise in customer service and problem-solving. Proven ability to enhance client satisfaction while maintaining attention to detail. Committed to delivering exceptional results in fast-paced environments.
Results-driven leader with extensive experience in team collaboration and operational efficiency. Recognized for developing tailored client solutions and streamlining processes, leading to increased satisfaction and retention. Eager to leverage skills to drive impactful outcomes in future roles.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Outbound Sales and Stretch Practioner
Stretch Zone
Littleton, CO
09.2024 - 03.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Owner/ Operator
Rocky Mountain Skin Care Clinic
Westminster, CO
10.2016 - 06.2024
- Developed and implemented comprehensive skin care treatment plans tailored to individual client needs.
- Oversaw daily clinic operations, ensuring a high standard of patient care and satisfaction.
- Managed staff training programs, enhancing team skill sets and service delivery efficiency.
- Established marketing strategies that boosted clinic visibility and attracted new clientele.
- Streamlined appointment scheduling system, improving client flow and reducing wait times.
- Increased customer satisfaction by providing high-quality services and timely communication.
Club USA
Fitness Instructor and Trainer
Littleton, CO
04.2004 - 03.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Pursued accredited certifications group fitness and training, alongside ongoing education to maintain industry knowledge and skills.
Nutrition Consultant and Fitness Trainer
FitPharm
Lone Tree, CO
04.2014 - 08.2016
- Developed customized nutrition plans based on client health assessments and dietary preferences.
- Conducted workshops to educate clients on nutrition-related topics and healthy lifestyle choices.
- Collaborated with healthcare professionals to coordinate comprehensive care for clients with specific dietary needs.
- Analyzed client progress, adjusting nutrition strategies to ensure optimal results and satisfaction.
- Monitored client progress through regular consultations, adjusting meal plans as necessary to optimize results.
- Optimized client success by staying current on emerging research and industry trends, incorporating new findings into practice as appropriate.
Leasing Agent and Assistant Manager
Carmel Properties
Lakewood, CO
02.2003 - 04.2009
- Facilitated leasing processes, ensuring compliance with regulations and company policies.
- Conducted property showings and provided exceptional customer service to prospective tenants.
- Developed and maintained strong relationships with clients, enhancing tenant retention rates.
- Utilized property management software to streamline lease administration and communication.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
Education
Bachelor of Science -
Bachelor of Science - Holistic Health And Wellness Emphasis in Nutrition
Metropolitan State College of Denver
Denver, CO12-2000
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Multitasking Abilities
- Calm under pressure
- Active listening
Certification
National Certification Board for Therapeutic
Massage and Bodywork
AAAI/ISMA certification in Pilates and Group Fitness
Timeline
Outbound Sales and Stretch Practioner
Stretch Zone
09.2024 - 03.2026
Owner/ Operator
Rocky Mountain Skin Care Clinic
10.2016 - 06.2024
Nutrition Consultant and Fitness Trainer
FitPharm
04.2014 - 08.2016
Club USA
Fitness Instructor and Trainer
04.2004 - 03.2020
Leasing Agent and Assistant Manager
Carmel Properties
02.2003 - 04.2009
Bachelor of Science -
Bachelor of Science - Holistic Health And Wellness Emphasis in Nutrition
Metropolitan State College of Denver