Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Ombudsman
Contiental Divide Electric Coop., (nc
01.2018 - 03.2021
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Worked well in a team setting, providing support and guidance, maintained oped door policy,
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent verbal communication skills.
Held monthly meetings.
Data Service Clerk
Continental Divide Electric Coop., Inc.
08.2005 - 03.2021
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Bill Calc - Scheduling/Processing Bills, Delinquent Penalties, Phone notifications & Meter Disconnections.
EFT Bank & Credit Card drafts
Daily Balancing of GL Ledgers
Capital Credits Liaison- Research, recovering Bad Debts, combining members #'s, processing checks, balancing multiple accounts monthly. Communicating with members.
Reporting to Accounting Dept. & Auditors.
Receiving Statements - approving and coding appropriate GL charges.
Sending out request for bids on Paper, Ink, Printers, Computers/Screens etc.
Maintaining Printers/Copiers for all departments.
Preparing Annual Budget
Service Order Clerk
Continental Divide Electric Coop., Inc.
07.1994 - 08.2005
Provided quality clerical support through data entry, document management, email correspondence.
Interacted with customers by phone, email, or in-person to provide information.
Maintained filing system and organized member documents for easy retrieval of information.
Creating service orders - New Construction services, Connects /Disconnect
Maintained NMState Electrical permits along with 4 Tribal Entities.
Processed documents and materials to disseminate information to appropriate parties.
Produced high-quality communications for internal and external use.
Crossed Trained In Engineering & Billing Departments
Other duties assigned.
Communicated with customers to address order inquiries, changes and cancellations.
Receptionist
Continental Divide Electric Cooperative
02.1991 - 07.1994
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Resolved customer problems and complaints.
Managed multiple tasks and met time-sensitive deadlines.
Other duties assigned.
Education
Skills
Reliable & Trustworthy
Great communication skills
Personable
Team player, always willing to help in any situation
Great organizational skills
Multitasking Abilities
Calm Under Pressure
Problem-Solving
Timeline
Ombudsman
Contiental Divide Electric Coop., (nc
01.2018 - 03.2021
Data Service Clerk
Continental Divide Electric Coop., Inc.
08.2005 - 03.2021
Service Order Clerk
Continental Divide Electric Coop., Inc.
07.1994 - 08.2005
Receptionist
Continental Divide Electric Cooperative
02.1991 - 07.1994
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