Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valerie South

Belen,NM

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

30
30
years of professional experience

Work History

Ombudsman

Contiental Divide Electric Coop., (nc
01.2018 - 03.2021
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance, maintained oped door policy,
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent verbal communication skills.
  • Held monthly meetings.

Data Service Clerk

Continental Divide Electric Coop., Inc.
08.2005 - 03.2021
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Bill Calc - Scheduling/Processing Bills, Delinquent Penalties, Phone notifications & Meter Disconnections.
  • EFT Bank & Credit Card drafts
  • Daily Balancing of GL Ledgers
  • Capital Credits Liaison- Research, recovering Bad Debts, combining members #'s, processing checks, balancing multiple accounts monthly. Communicating with members.
  • Reporting to Accounting Dept. & Auditors.
  • Receiving Statements - approving and coding appropriate GL charges.
  • Sending out request for bids on Paper, Ink, Printers, Computers/Screens etc.
  • Maintaining Printers/Copiers for all departments.
  • Preparing Annual Budget

Service Order Clerk

Continental Divide Electric Coop., Inc.
07.1994 - 08.2005
  • Provided quality clerical support through data entry, document management, email correspondence.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained filing system and organized member documents for easy retrieval of information.
  • Creating service orders - New Construction services, Connects /Disconnect
  • Maintained NMState Electrical permits along with 4 Tribal Entities.
  • Processed documents and materials to disseminate information to appropriate parties.
  • Produced high-quality communications for internal and external use.
  • Crossed Trained In Engineering & Billing Departments
  • Other duties assigned.
  • Communicated with customers to address order inquiries, changes and cancellations.

Receptionist

Continental Divide Electric Cooperative
02.1991 - 07.1994
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Other duties assigned.

Education

Skills

  • Reliable & Trustworthy
  • Great communication skills
  • Personable
  • Team player, always willing to help in any situation
  • Great organizational skills
  • Multitasking Abilities
  • Calm Under Pressure
  • Problem-Solving

Timeline

Ombudsman

Contiental Divide Electric Coop., (nc
01.2018 - 03.2021

Data Service Clerk

Continental Divide Electric Coop., Inc.
08.2005 - 03.2021

Service Order Clerk

Continental Divide Electric Coop., Inc.
07.1994 - 08.2005

Receptionist

Continental Divide Electric Cooperative
02.1991 - 07.1994
Valerie South