Valerie Stroehlein

• Managed multi-line phone system, efficiently directing calls to appropriate departments.
• Greeted and assisted clients, enhancing overall customer experience and satisfaction.
• Scheduled appointments using electronic calendar systems, optimizing staff availability and client access.
• Maintained organized front desk area, ensuring a professional environment for visitors and staff.
• Responded to inquiries from callers seeking information.

My main job over the years has been taking care of my children and being able to prioritize their growth. and health.

• Managed patient scheduling and appointment confirmations to optimize clinic workflow.
• Coordinated insurance verification processes to ensure accurate billing and patient coverage.
• Assisted in maintaining electronic health record systems for improved data accuracy and access.
• Trained new staff on front desk procedures and patient interaction protocols.
• Oversaw daily operations of reception area, ensuring a welcoming environment for patients.