Valerie Taylor
Boykins,VA
Summary
Versatile, dedicated, adaptable and experienced office and administrative support professional with comprehensive experience in various office environments. Skilled in managing office tasks, organizing records, and enhancing workflow efficiency. Demonstrated ability to adapt and learn quickly new software and systems, improving data management and operational processes. Offering a strong work ethic, positive attitude, and effective communication skills. Eager to contribute to a dynamic team and support organizational and administrative goals.
Overview
28
28
years of professional experience
Work History
Administrative Programs Assistant II
Franklin City Department of Social Services
Franklin, VA
04.2005 - Current
- Welcome and assist visitors, clients and guests ensuring positive interactions and efficient service.
- Prepare reports, presentations and correspondence.
- Back up and assist the front desk to provide a positive first impression.
- Assist in the development of new and updated procedures to improve operational efficiency.
- Enter data into Thomas Brothers' database accurately and efficiently.
- Receive and distribute mail, letters and packages.
- Answer incoming calls and direct them to the appropriate personnel or departments.
- Reserve and manage meeting room availability.
- Maintain a positive working relationship with fellow staff and management.
- Coordinate office supply inventory and reorder as necessary.
- Handle confidential information with discretion and integrity.
- Use a color coded filing systems to improve document management and organization.
- Assist with set up for social events and food deliveries.
- Coordinate support to facilitate general office operations.
- Work successfully with diverse group of coworkers to accomplish goals.
- Complete day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks are completed on schedule, and deadlines are met
- Maintain and report monthly Special Welfare Account
- Provide documents for the audit
- Maintain employee training files
- Point of contact for Virginia Learning Center
- Building facilitator
- Point of contact for other city entities.
- Lead worker for TimeClock Plus leaving reporting system
- Validate leave used, prepare leave report, input documentation into Edmunds reporting system for payroll
- Point of contact for Library of Virginia for document destruction and reporting
- Back-up to, support and assist current Administrative Services Manager
Communications Officer
Southampton County
Courtland, VA
05.2002 - 04.2005
- Answer 911 calls and dispatch appropriate emergency departments in a calm and professional manner
- Answer administrative phones lines and route to proper department and personnel
- Prepare reports
- Offer support in other departments as necessary
Secretary
Southampton County Schools
Courtland, VA
09.1997 - 04.2002
- Answered multi-line phone system
- Support students, administrators and staff
- Prepared a variety of state and local monthly reports
- Developed automated accounting using Excel
- Researched, introduced, presented data/reports that lead to implementation of a countywide automated financial reporting system
- Scheduled substitute teachers
- Disseminated correspondence to staff and students
- Created informational flyers
- Backup to school nurse
- Maintained office supplies inventory and reordered as necessary based on a set departmental budget
- Prepared reports for auditors
Education
Some College (No Degree) - Accounting
Norfolk State University
Norfolk, VASome College (No Degree) - Information Technology
PAUL D CAMP COMMUNITY COLLEGE
Franklin VASome College (No Degree) - Information And Communication Technology
ECPI University
Virginia Beach, VASkills
- Report preparation
- Monitor performance and progress of unit members
- Offer alternative methods to achieve optimal outcome
- Evaluate and approve submitted reports
- Data entry
- Ensure information security, confidentiality and policy compliance
- Security Officer
- Inventory management
- Adaptability
- Effective multitasking
- Clerical task proficiency
- Professionalism
- Leadership
- Administrative duties
- Multi-line phone proficiency
- Bookkeeping (Special Welfare Account)
- Provide technology support
- Serve on various committees
- Microsoft Office Suite
- Flexibility
- Effective verbal and written communication
- Troubleshooting
Timeline
Administrative Programs Assistant II
Franklin City Department of Social Services
04.2005 - Current
Communications Officer
Southampton County
05.2002 - 04.2005
Secretary
Southampton County Schools
09.1997 - 04.2002
Some College (No Degree) - Accounting
Norfolk State University
Some College (No Degree) - Information Technology
PAUL D CAMP COMMUNITY COLLEGE
Some College (No Degree) - Information And Communication Technology
ECPI University
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