
Friendly and dependable hospitality professional with over 5 years of experience in fast-paced, high-volume restaurants. Skilled in creating smooth guest experiences through strong communication, teamwork, and attention to detail. Known for maintaining calm under pressure and providing consistent, high-quality service.
Delivered exceptional customer service in high-pressure dining environment.
Managed multiple tables efficiently, ensuring timely order taking and food delivery.
Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively
Contributed to teams for managing large tables hosting up to 120 guests simultaneously
Provide attentive and personalized service to members in a private club setting.
Manage multiple tables efficiently during high-volume dining hours.
Collaborate with kitchen and bar staff to ensure timely and accurate orders.
Maintain a polished and professional demeanor while enhancing member satisfaction.
Managed large parties and closing duties in a fast-paced, high-volume environment.
Worked on the line as an expo, ensuring order accuracy and timely delivery.
Honed time management by tailoring service speed to guest needs.
Collaborated closely with colleagues to handle high-pressure shifts efficiently.
Served guests across all dining periods: brunch, lunch, and dinner.
Performed multitasking duties including order delivery, table resets, and prep.
Maintained service standards under high volume and fast turnover.
Assisted in the smooth operation of a busy, upscale restaurant.
Adapted quickly in a high-pressure, fast-paced setting.
Assisted in the smooth operation of a busy, upscale restaurant.
Adapted quickly in a high-pressure, fast-paced setting.
Managed daily operations, team scheduling, and social media presence.
Contributed to website updates via Squarespace.
Delivered Forbes Four-Star-trained service to high-profile guests.
Worked collaboratively with service and management teams.
Forbes Four-Star Trained Customer Service
Leadership & Team Coordination
Resy Reservation System
Toast POS & Ordering System
Google Workspace
Effective Phone Communication
Quick Learner
Square POS