Summary
Overview
Work History
Education
Skills
Timeline
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Valerie Timberlake

Raleigh,NC

Summary

Friendly and dependable hospitality professional with over 5 years of experience in fast-paced, high-volume restaurants. Skilled in creating smooth guest experiences through strong communication, teamwork, and attention to detail. Known for maintaining calm under pressure and providing consistent, high-quality service.

Overview

7
7
years of professional experience

Work History

Server

Capital City Chop House
Morrisville, North Carolina
09.2025 - Current

Delivered exceptional customer service in high-pressure dining environment.

Managed multiple tables efficiently, ensuring timely order taking and food delivery.

Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively

Contributed to teams for managing large tables hosting up to 120 guests simultaneously

Server

North Hills Club
Raleigh, NC
04.2025 - 09.2025

Provide attentive and personalized service to members in a private club setting.

Manage multiple tables efficiently during high-volume dining hours.

Collaborate with kitchen and bar staff to ensure timely and accurate orders.

Maintain a polished and professional demeanor while enhancing member satisfaction.

Server

42nd Street Oyster Bar
Raleigh, NC
07.2023 - 03.2025

Managed large parties and closing duties in a fast-paced, high-volume environment.

Worked on the line as an expo, ensuring order accuracy and timely delivery.

Honed time management by tailoring service speed to guest needs.

Collaborated closely with colleagues to handle high-pressure shifts efficiently.

Server

Cape Fear Seafood Company
Raleigh, NC
05.2022 - 05.2023

Served guests across all dining periods: brunch, lunch, and dinner.

Performed multitasking duties including order delivery, table resets, and prep.

Maintained service standards under high volume and fast turnover.

Lead Host/ Coordinator

Stoney River Steakhouse
Chapel Hill, NC
11.2021 - 04.2022

Assisted in the smooth operation of a busy, upscale restaurant.

Adapted quickly in a high-pressure, fast-paced setting.

Host/Support/Busser

Mateo Tapas
Durham, NC
06.2021 - 11.2021

Assisted in the smooth operation of a busy, upscale restaurant.

Adapted quickly in a high-pressure, fast-paced setting.

Ice Cream Scooper/Manager

Rockwood Dairy Bar
Durham, NC
04.2020 - 07.2021

Managed daily operations, team scheduling, and social media presence.

Contributed to website updates via Squarespace.

Host

Washington Duke Inn & Golf Club
Durham, NC
09.2019 - 07.2020

Delivered Forbes Four-Star-trained service to high-profile guests.

Worked collaboratively with service and management teams.

Education

East Chapel Hill High School
Chapel Hill, NC
06-2020

Skills

Forbes Four-Star Trained Customer Service

Leadership & Team Coordination

Resy Reservation System

Toast POS & Ordering System

Google Workspace

Effective Phone Communication

Quick Learner

Square POS

Timeline

Server

Capital City Chop House
09.2025 - Current

Server

North Hills Club
04.2025 - 09.2025

Server

42nd Street Oyster Bar
07.2023 - 03.2025

Server

Cape Fear Seafood Company
05.2022 - 05.2023

Lead Host/ Coordinator

Stoney River Steakhouse
11.2021 - 04.2022

Host/Support/Busser

Mateo Tapas
06.2021 - 11.2021

Ice Cream Scooper/Manager

Rockwood Dairy Bar
04.2020 - 07.2021

Host

Washington Duke Inn & Golf Club
09.2019 - 07.2020

East Chapel Hill High School
Valerie Timberlake