Valerie Urban
Franklin Park
Summary
Dynamic Leasing Consultant with a proven track record at TI Communities, excelling in customer service and lease agreements. Skilled in building rapport and conducting property tours, I effectively supported marketing initiatives and resolved tenant concerns, enhancing satisfaction and retention. Committed to maintaining compliance with fair housing regulations while driving successful leasing outcomes.
Professional in property management with strong background in tenant relations, lease administration, and property maintenance. Skilled at coordinating with teams to ensure smooth operations, adaptable to changing needs, and consistently focused on achieving results. Known for strong communication, problem-solving abilities, and proactive approach to managing property issues.
Overview
5
5
years of professional experience
Work History
Leasing Consultant
TI Communities
02.2025 - Current
- Assisted prospective tenants with inquiries and property tours.
- Maintained accurate records of lease agreements and tenant applications.
- Supported marketing efforts through social media and property listings.
- Collaborated with team members to ensure a seamless leasing process.
- Responded promptly to tenant maintenance requests and concerns.
- Learned property management software for efficient record-keeping.
- Conducted market research to identify competitive rental pricing strategies.
Babysitter
Self Employed
05.2023 - 01.2025
- Supervised children during playtime and structured activities to ensure safety and engagement.
- Assisted with homework, promoting a positive learning environment and encouraging educational growth.
- Developed and implemented daily schedules tailored to children's needs and preferences.
- Communicated effectively with parents regarding children's progress and daily activities.
- Managed conflict resolution among children, fostering cooperation and teamwork skills.
- Communicated positively with children and guardians.
Beauty Advisor
Ulta
12.2020 - 05.2022
- Provided exceptional customer service by recommending beauty products tailored to individual needs.
- Educated customers on product usage and benefits, enhancing overall shopping experience.
- Assisted in inventory management by tracking stock levels and organizing displays effectively.
- Conducted thorough product demonstrations to engage customers and drive sales.
- Collaborated with team members to maintain a clean and inviting store environment.
- Handled customer inquiries and resolved issues promptly, ensuring satisfaction and loyalty.
Education
Lake Park High School
Roselle, IL05-2021
Skills
- Customer Service
- Building Rapport
- Fair Housing Policies
- Customer Service Expertise
- Lease Agreements
- File Management
- Leasing and Sales
- Telephone and Email Etiquette
- Property Tours
- Clear Communication
- Microsoft Office
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved top leasing agent status at TI Communities by completing leasing with accuracy and efficiency.
- Resolved product issue through consumer testing.
Languages
Polish
Professional Working
Timeline
Leasing Consultant
TI Communities
02.2025 - Current
Babysitter
Self Employed
05.2023 - 01.2025
Beauty Advisor
Ulta
12.2020 - 05.2022
Lake Park High School
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