Valerie Verdan
Springfield,OR
Summary
Hardworking team member with a strong work ethic and good conflict-resolution and communication skills. Has a history of leading by example and inspiring coworkers to be their best selves at work. Understands that sometimes the cost of excellence is sacrifice and is often willing to put the needs of the store above their own.
Overview
9
9
years of professional experience
Work History
Cashier
AMPM Arco
01.2024 - 07.2024
- Prepared fast foods and made hot coffee throughout the shift
- Provided exceptional customer service, and kept knowledge of sales to upsell like a pro
- Assisted in keeping the cooler clean, stocked and organized
- Maintained a clean and organized store
- Assisted in the training and motivation of new employees
Sandwich Artist
Subway
10.2022 - 03.2023
- Prepared food ingredients and assembled orders with accuracy and haste
- Maintained a clean, safe working and dining environment
- Assisted in the training and motivation of all team members
- Completed daily checklist duties and closed the restaurant
- Kept spoilage and temperature logs updated
Cashier
Tyco Stations
07.2021 - 10.2022
- Prepared fast foods and made coffee, keeping a daily log of respective wastes
- Kept cooler clean and organized while putting away shipments and stocking products
- Assisted in the training and motivation of all store personnel
- Delivered excellent customer service both at the pumps and on the POS registers
- Performed opening, mid and closing duties as scheduled
Cashier
Tyco Stations
03.2020 - 12.2020
- Prepared fast foods and made coffee, keeping a daily log of respective wastes
- Kept cooler clean and organized while putting away shipments and stocking products
- Assisted in the training and motivation of all store personnel
- Delivered excellent customer service both at the pumps and on the POS registers
- Performed opening, mid and closing duties as scheduled
Fuel Attendant
Arco Ampm
02.2019 - 03.2020
- Provided excellent customer service while fueling vehicles and washing windows
- Kept cooler clean and organized while putting away shipments and stocking products
- Helped the cashier in completing their duties throughout the shift
- Trained and helped motivate fuel attendants
- Assisted management in eliminating safety hazards by reporting unsafe acts and conditions
Cashier - Assistant Manager
Cain Petroleum
07.2016 - 02.2019
- Handled day-to-day operations: daily bookwork, cash and shortages, inventory, ordering and receiving merchandise, and opening and closing the store
- Prepared fast foods and made coffee, keeping a daily log on respective wastes
- Demonstrated customer service and camaraderie by handling escalated customer's concerns, and emergencies in the absence of the General manager, providing support as needed, often beyond regularly scheduled work times
- Cleaned and organized entire store, and kept merchandise properly priced, stocked and rotated
- Assisted the General Manager in scheduling employees, identifying qualified applicants, and training and motivating a productive team
Sales Associate
Spirit Halloween LLC
10.2017 - 11.2017
- Greeted customers and assisted with finding items
- Oversaw fitting rooms while being watchful for theft and assisted customers when necessary
- Stocked and replenished merchandise on the sales floor and attached or changed price tags as necessary
- Accurately rang up customers on the POS system while upselling donations
- Assisted in the training and motivation of store associates
Supervisor
Taco Time
06.2015 - 06.2016
- Greeted customers, and processed orders on the POS system accurately at the front register and drive-thru window
- Helped keep restaurant clean and stocked (the restrooms, the dining and kitchen areas)
- Prepared food ingredients as needed and assembled food orders accurately and in a timely manner
- Ensured top-tier service stayed on the menu by promoting an environment focused on customer service, satisfaction, and restaurant cleanliness
- Counted register drawers at the beginning and end of shift, completed the End of Day paperwork, and closed the restaurant
Education
High School Diploma -
North Lake School
Silver Lake, OR06.2014
Skills
- Operational understanding of POS software
- Strong attention to detail and organizational skills
- Good oral and written communication skills
- Strong basic math skills
- Seasoned in conflict resolution
Timeline
Cashier
AMPM Arco
01.2024 - 07.2024
Sandwich Artist
Subway
10.2022 - 03.2023
Cashier
Tyco Stations
07.2021 - 10.2022
Cashier
Tyco Stations
03.2020 - 12.2020
Fuel Attendant
Arco Ampm
02.2019 - 03.2020
Sales Associate
Spirit Halloween LLC
10.2017 - 11.2017
Cashier - Assistant Manager
Cain Petroleum
07.2016 - 02.2019
Supervisor
Taco Time
06.2015 - 06.2016
High School Diploma -
North Lake School
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