Valerie Wade
Bryant
Summary
Experienced and dedicated Deputy Court Clerk with expertise in customer service, Clerk's Office procedures, legal compliance, and records and database management. Proven ability to mentor and train staff and ensure accurate clerk processes. Ready to contribute skills in leading the Clerk's Office.
Overview
31
31
years of professional experience
Work History
Deputy Court Clerk
Hamilton County Juvenile Court
Chattanooga
03.2017 - Current
- Provided excellent customer service to the public regarding court procedures and case status.
- Assisted customers and attorneys by providing relevant case information promptly and accurately.
- Answered face-to-face and telephone requests for information about court documents, cases, or procedures.
- Processed and entered court documents and maintained accurate case files.
- Fulfilled document requests from customers, parties, judges, and attorneys, maintaining detailed records of transactions.
- Processed payments for fees and fines, accurately, issuing receipts and updating database.
- Entered data into computerized case management system to maintain accurate records.
- Coordinated with Intake and Family Services Department and DA's office regarding juvenile cases effectively.
- Ensured compliance with legal standards in all documentation and court processes.
- Trained and mentored new staff on clerk procedures and document management systems thoroughly.
Interplan and Provider Operations Tech
Blue Cross Blue Shield of TN
Chattanooga
10.1994 - 07.2012
- Collaborated with Medical Providers and out-of-state insurance companies regarding medical claims and to ensure efficient processing.
- Assisted Providers and customers with policy inquiries and claims processing.
- Assisted with customer inquiries, complaints, and requests for information regarding insurance policies.
- Responded to queries, solved, or referred problems and followed up with clients to increase satisfaction.
- Entered and verified accuracy of claims data entered into the system.
- Provided training and support to new team members on procedures.
Education
Associate of Applied Science - Paralegal Studies
Chattanooga State Community College
Chattanooga, TN05-2015
Some College (No Degree) - Business Management
Chattanooga State Community College
Chattanooga, TNHigh School Diploma -
Whitwell High School
Whitwell, TN06-1990
Skills
- Clerk's Office and Court processes
- Legal compliance
- Legal terminology understanding
- Problem solving
- Document preparation and management
- Report writing skills
- Data entry
- File coordination
- Payment collection
- Microsoft proficiency
- Attention to detail
- Problem solving
- Creative solutions
- Customer support
- Team leadership
- Staff training
- Confidentiality
- Strong organization
- Document notarization
Timeline
Deputy Court Clerk
Hamilton County Juvenile Court
03.2017 - Current
Interplan and Provider Operations Tech
Blue Cross Blue Shield of TN
10.1994 - 07.2012
Associate of Applied Science - Paralegal Studies
Chattanooga State Community College
Some College (No Degree) - Business Management
Chattanooga State Community College
High School Diploma -
Whitwell High School