Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Valerie Zegers

Green Bay,WI

Summary

Motivated professional eager to embrace new challenges. Demonstrates strong work ethic and adaptability, with proven interpersonal skills. Capable of working independently and rapidly acquiring new competencies.

Overview

16
16
years of professional experience

Work History

Program Regional Specialist - Part Time

Catholic Charities
09.2024 - Current
  • Coordinated regional events for adoptive families and out-of-home placements, enhancing community engagement.
  • Facilitated program outreach initiatives to strengthen partnerships with local organizations.
  • Provided referral services to individuals and families affected by adoption and out-of-home placement.

Partnership Account Manager

Muscular Dystrophy Association
03.2024 - Current
  • Established revenue goals for client list of fire departments on a monthly, quarterly, and annual basis.
  • Maintained strong stakeholder relationships through consistent and relevant communication.
  • Identified initiatives to create new client opportunities and drive growth.
  • Directed daily account management, including client reviews and prompt follow-up actions.

Family & Clinical Support Specialist

Muscular Dystrophy Association
02.2022 - 02.2024
  • Established outreach programs for patients and families using cold calling and email strategies.
  • Partnered with executives to create tailored strategic campaigns for various populations and organizations.
  • Shared critical information with Resource Specialists at MDA's Care Center to ensure family access to services.
  • Managed internal databases, recording new patient registrations and monitoring work production in Salesforce.
  • Facilitated comprehensive support for patients and families in MDA Care Center experiences, from diagnosis through end-of-life care.

Domestic/International Adoption Supervisor

Holt International
06.2019 - 02.2022
  • Supervised six staff members to achieve workflow, budgetary, and training objectives.
  • Provided leadership and strategic direction for Domestic and International Adoption programs.
  • Developed and maintained professional relationships with foreign providers in Philippines, Kyrgyzstan, and Bulgaria.
  • Reviewed and approved home studies from internal and domestic providers for compliance.
  • Conducted international travel to ensure adoptions aligned with legal standards and child welfare.
  • Participated in Hague and COA reaccreditation processes and state re-licensing initiatives.
  • Developed quarterly and annual data analysis reports for executive team and government officials.
  • Implemented training programs to ensure staff adherence to State and Federal regulations.

Birth Parent Adoption Counselor/Adoption Supervisor

Lutheran Social Services
08.2009 - 05.2019
  • Assessed and completed home studies for potential adoptive families.
  • Coordinated dossier submissions for international adoptions and conducted informational meetings.
  • Delivered community outreach presentations to promote adoption services.
  • Performed home inspections for licensing and compliance purposes.
  • Oversaw quarterly and annual reports, program budgeting, and DCF compliance as Adoption Supervisor.
  • Established and nurtured relationships with foreign providers in Philippines, Kyrgyzstan, and Bulgaria.
  • Reviewed and approved home studies from internal and domestic providers for legal compliance.
  • Conducted international travel for inter-country outreach to ensure adherence to legal standards.

Education

Bachelor - Social Work

University of Wisconsin-Milwaukee
05.2006

Skills

  • Salesforce and Microsoft Office Suite
  • Customer service and client relations
  • Research and analysis
  • Creative problem solving
  • Cold calling and recruiting
  • Patient education and communication
  • Regulatory compliance

Volunteer Experience

  • N.E.E.D TEAM, Northeast WI, 05/01/08, Present

Timeline

Program Regional Specialist - Part Time

Catholic Charities
09.2024 - Current

Partnership Account Manager

Muscular Dystrophy Association
03.2024 - Current

Family & Clinical Support Specialist

Muscular Dystrophy Association
02.2022 - 02.2024

Domestic/International Adoption Supervisor

Holt International
06.2019 - 02.2022

Birth Parent Adoption Counselor/Adoption Supervisor

Lutheran Social Services
08.2009 - 05.2019

Bachelor - Social Work

University of Wisconsin-Milwaukee