Summary
Overview
Work History
Education
Skills
Timeline
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Valeriia Sliusarenko

New York

Summary

Dynamic Project & Operations Manager with a proven track record, excelling in project execution and customer relationship management. Leveraged Python scripting to enhance operational efficiency, while fostering strong communication with clients. Bilingual in English and Ukrainian, I thrive in fast-paced environments, driving results and improving online customer experiences.

Overview

2
2
years of professional experience

Work History

Project & Operations Manager

I.D. Jewelry
New York
07.2024 - 04.2025
  • Oversaw key stages of website development and coordinated with developers to ensure timely project execution
  • Handled customer and partner communication via email, ensuring smooth information flow and issue resolution
  • Supervised and maintained social media activity to align with brand strategy and grow audience engagement
  • Managed product upload processes by writing Python scripts, significantly improving operational efficiency

E-Commerce & Client Operations Manager

Promeltex
Kyiv, Ukraine
09.2023 - 04.2024
  • Managed the company website, regularly updating product listings, descriptions, and technical documentation to support B2B sales
  • Handled all incoming orders, ensured accurate processing, and maintained communication with clients via email and messaging platforms
  • Coordinated domestic and international shipments through Ukrainian postal services and private logistics companies, ensuring timely deliveries
  • Maintained digital records of invoices, shipment tracking, and client communication to streamline operational efficiency
  • Collaborated with the technical team to clarify product specifications for clients and improve the online customer experience
  • Supported inventory updates and assisted in basic troubleshooting for web-related issues

Education

Bachelor - Computer Science

Polish Japanese Academy of Computer Technologies
Warsaw, Poland
02-2023

Skills

Project & Operations:
Project management, logistics coordination, customer relationship management, digital record management, data analysis

Technical & Analytical:
Python scripting, data analysis, Microsoft Office Suite (Excel, Word, PowerPoint)

Languages:
English (C1), Ukrainian (native), Russian (native), Polish (B2)

Timeline

Project & Operations Manager

I.D. Jewelry
07.2024 - 04.2025

E-Commerce & Client Operations Manager

Promeltex
09.2023 - 04.2024

Bachelor - Computer Science

Polish Japanese Academy of Computer Technologies

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Valeriia Sliusarenko