Valery Arnau
Paramus,USA
Summary
Professional counter management expert skilled in driving sales, enhancing customer experiences, and optimizing inventory performance. Strong focus on team collaboration and adaptability to evolving retail demands, ensuring smooth operations and consistent results. Proven leadership, resolving customer concerns, and executing strategic initiatives that increase client retention and revenue. Currently pursuing an Esthetics License, bringing advanced skincare education and treatment knowledge that enhances consultative selling, strengthens client trust, and creates additional service-driven revenue opportunities. Reliable, results-driven, and prepared to elevate store performance through both leadership and licensed expertise.
Overview
5
5
years of professional experience
Work History
Kiehl's Counter Manager
Nordstorm
Paramus, NJ
11.2025 - Current
- Managed daily operations of cosmetics counter, ensuring optimal product placement and inventory levels.
- Developed engaging promotional displays to attract customers and drive sales growth for featured products.
- Executed in-store events and promotions, increasing brand awareness and fostering customer engagement.
- Promoted brand loyalty by creating personalized experiences for each customer during their visit.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Maintained cleanliness and organization of counter area, adhering to company standards at all times.
- Developed strong relationships with clients, resulting in repeat business and referrals.
Selling Associate
Kiehl's Since 1851
Paramus, NJ
01.2024 - 11.2025
- Maintain and grow a personal client book, providing personalized service to drive customer loyalty and repeat business
- Consistently meet and exceed sales goals through product knowledge, upselling, and strong customer relationships
- Book client appointments for skincare consultations and facials, ensuring a tailored experience for each guest
- Support daily store operations including merchandising, restocking, and maintaining a clean, organized sales floor
- Provide education on skincare routines and product benefits, delivering exceptional customer service in a fast-paced retail environment
Retail Sales Associate
buy buy BABY
Paramus, NJ
04.2022 - 08.2023
- Skilled at cash handling and accounting
- Used advanced clothing knowledge to recommend, locate or obtain merchandise for customers
- Managed and oversaw merchandise resets
- Stocked shelves and verified inventory codes
- Operating POS system
- Holds knowledge on every department in store
Sales Associate
Bloomingdale's
Paramus, NJ
01.2022 - 04.2022
- Provides excellent customer service by offering customer support functions, including greeting and assisting customers in locating and purchasing merchandise.
- Operating the cash register and scanner
- Follow company merchandise processes; unpack, stock, restock, rotate merchandise on shelves and build merchandise displays.
Merchandising and Receiving Associate
HomeGoods
Paramus, NJ
11.2020 - 02.2021
- Assemble product displays and make sure popular and on-sale products are visible to customers
- Arrange and stock merchandise on shelves
- Offloading delivery trucks and transportation goods onto pallets
- Flowing items onto floor
Education
Bachelor of Science - Music Entertainment Business
Full Sail University
Winter Park12.2024
High school diploma - undefined
Rosa Parks Arts High School
Paterson, NJ09.2019
Aesthetics Certificate - Aesthetics
Artistic Academy
Morris Plains07-2026
Skills
- POS
- Retail Sales
- Cash Handling
- Computer Skills
- Cashiering
- Selling (6 years)
- Product knowledge
- Skincare consultation
- Event planning
- Product merchandising
Languages
Spanish - Expert
English - Expert
Timeline
Kiehl's Counter Manager
Nordstorm
11.2025 - Current
Selling Associate
Kiehl's Since 1851
01.2024 - 11.2025
Retail Sales Associate
buy buy BABY
04.2022 - 08.2023
Sales Associate
Bloomingdale's
01.2022 - 04.2022
Merchandising and Receiving Associate
HomeGoods
11.2020 - 02.2021
High school diploma - undefined
Rosa Parks Arts High School
Bachelor of Science - Music Entertainment Business
Full Sail University
Aesthetics Certificate - Aesthetics
Artistic Academy