Valery N Hernandez Calix
Central Islip,NY
Summary
Dynamic and results-driven professional with extensive experience at Taco Bell, excelling in customer service management and team leadership. Proven expertise in cash handling and marketing strategies, enhancing brand awareness and customer satisfaction. Adept at resolving issues swiftly while fostering a collaborative environment to achieve operational excellence.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Clothing Sales Associate
Burlington
2025.12 - 2026.07
- Assisted customers with product selection and provided personalized shopping experiences.
- Maintained visual merchandising standards to enhance store presentation and drive sales.
- Processed transactions efficiently using POS systems, ensuring accuracy in cash handling.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
Customer Service Manager
Taco Bell Restaurant
2025.06 - 2025.12
- Managed team schedules to maximize staffing efficiency during peak hours.
- Resolved customer complaints promptly, enhancing overall satisfaction ratings.
- Trained new employees on service standards and operational procedures.
- Implemented processes to streamline order fulfillment and improve service speed.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Followed through with client requests to resolve problems.
Cleaning Service
Molly Maid
2024.08 - 2025.05
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
Independence High School
Charlotte, NC06.2025
Skills
Marketing strategies
Brand awareness
Cash handling proficiency
Store maintenance
Customer needs assessment
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Clothing Sales Associate
Burlington
2025.12 - 2026.07
Customer Service Manager
Taco Bell Restaurant
2025.06 - 2025.12
Cleaning Service
Molly Maid
2024.08 - 2025.05
High School Diploma -
Independence High School