Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Valgene Ware

Las Vegas,NV

Summary

A confident and highly creative professional with over 12 years of customer service, administration, cashier, and armed security experience. An active listener with a strong customer service aptitude. Innovative in cutting cost, saving time and money. A keen eye, attention to detail and highly trainable. I have a natural ability to induce great communication and an ability to put people at ease. My career objective is to secure a position in customer service that will utilize my skill set and provide opportunity for growth and longevity. A history of winning and looking to join an organization that loves to win. Authorized to work in the US for any employer Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Diligent Security professional with 5 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Security position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Security Officer

MGM Grand Casino
03.2022 - 05.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Reported suspicious activities and persons to law enforcement.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Secured personal and company goods against robbery, vandalism and illegal entry.
  • Permitted entry with escort for approved persons into secure locations.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Contacted law enforcement in case of unauthorized persons, documents and materials.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Identified violators and escorted departing personnel to guard against theft of property.
  • Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
  • Monitored and authorized entrance and departure of [Number] employees and visitors daily.
  • Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
  • Secured [Number] doors in office and main building.
  • Oversaw entry and exit of up to [Number] employees and visitors daily.
  • Conducted [Timeframe] patrols of key areas to spot and control security concerns.
  • Monitored central alarm systems for fire, intrusion and duress alarms and responded to [Number] emergencies weekly.
  • Moved throughout facility and among customers to remain aware of developing security situations.
  • Guided periodic property safety inspections and oversaw remedial action for potential hazards.
  • Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
  • Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
  • Awarded position of visitation officer, working visitor reception desk as first contact point for persons entering facility.
  • Acted quickly during emergency situations within [Number] [Timeframe] to reduce opportunity for damage and injury.
  • Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
  • Inspected [Type] and [Type] areas within building to uncover suspicious behavior.
  • Performed cash drops while maintaining security and control of drop box.

Knee

Replacement
03.2020 - 09.2021

Armed Security

Picore International
08.2019 - 03.2020

Armed Security

All Purpose Security
06.2019 - 12.2019

Armed Security

California Hotel
02.2019 - 05.2019

Parking Attendant

Cosmopolitan Hotel
06.2018 - 10.2018

Owner

Val’s Transportation
10.2014 - 03.2018

Crew Leader

Trojan Labor/Hire Quest
04.2010 - 09.2014

Driver Operator

Veolia Transportation
08.2008 - 09.2010

Plant Operator

Dalecarlia Drinking Water Plant
02.2007 - 02.2008

Sales Associate

Hechingers, Bldg Mat.-Elec.-Plumbing - Northern
12.2004 - 01.2006

Clerk/Cashier Circle

K
10.2003 - 11.2004

Customer Service Counter

Home Depot
08.2002 - 09.2003

Education

Business Administration

University of Arizona

High School Diploma -

Baltimore City College High School
Baltimore, MD
01.1974

Skills

  • Administrative experience
  • Customer service
  • Security
  • Report Writing
  • Report Generation
  • Conflict De-Escalation
  • Crisis Intervention Training
  • Interior and Exterior Patrol
  • Safety and Security
  • Shift Work
  • Investigative Skills
  • Active Listening

Accomplishments

  • Successfully completed two-week security training program.
  • Achieved [Result] through effectively helping with [Task].
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] by introducing [Software] for [Type] tasks.

Certification

  • CCW - [Timeframe]
  • CPR Training - [Timeframe]
  • Armed/Unarmed License - [Timeframe]

Timeline

Security Officer

MGM Grand Casino
03.2022 - 05.2023

Knee

Replacement
03.2020 - 09.2021

Armed Security

Picore International
08.2019 - 03.2020

Armed Security

All Purpose Security
06.2019 - 12.2019

Armed Security

California Hotel
02.2019 - 05.2019

Parking Attendant

Cosmopolitan Hotel
06.2018 - 10.2018

Owner

Val’s Transportation
10.2014 - 03.2018

Crew Leader

Trojan Labor/Hire Quest
04.2010 - 09.2014

Driver Operator

Veolia Transportation
08.2008 - 09.2010

Plant Operator

Dalecarlia Drinking Water Plant
02.2007 - 02.2008

Sales Associate

Hechingers, Bldg Mat.-Elec.-Plumbing - Northern
12.2004 - 01.2006

Clerk/Cashier Circle

K
10.2003 - 11.2004

Customer Service Counter

Home Depot
08.2002 - 09.2003

Business Administration

University of Arizona

High School Diploma -

Baltimore City College High School
Valgene Ware