Valorie Lee
Pomeroy
Summary
Mature professional excelling in client relations, customer service and negotiation. Recognized for attention to detail and problem-solving skills, consistently exceeding company expectations while ensuring compliance with regulations.
Overview
31
31
years of professional experience
Work History
Realtor
Century 21, Collins and E-Merge Real Estate
Southeast Ohio
08.2022 - Current
- Facilitated property showings, showcasing features to potential buyers.
- Conducted market analysis to determine competitive pricing strategies.
- Developed and maintained client relationships through effective communication.
- Prepared comprehensive property listings utilizing digital marketing tools.
- Negotiated sales agreements, ensuring favorable terms for clients.
- Managed transaction processes, ensuring compliance with real estate regulations.
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
ACH Specialist
Ohio Valley Bank
Gallipolis, OH
10.2020 - 10.2021
- Processed ACH transactions with high accuracy to ensure timely fund transfers.
- Monitored transaction statuses and resolved discrepancies efficiently.
- Assisted in maintaining compliance with NACHA rules and regulations.
- Conducted thorough audits of transaction data, identifying discrepancies and making necessary corrections for accurate recordkeeping.
- Created detailed reports on ACH activity for senior management review, highlighting key performance indicators and areas for improvement.
Certified Pharmacy Technician
Walgreens
Treasure Coast Florida
01.2011 - 09.2019
- Dispensed medications accurately according to prescriptions and safety protocols.
- Assisted in inventory management, ensuring optimal stock levels and minimizing waste.
- Trained new pharmacy technicians on operational procedures and customer service standards.
- Maintained compliance with regulatory requirements and quality assurance standards consistently.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Realtor
Century 21 and Keller Williams
South Florida
03.1995 - 12.2010
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Wrote contracts to outline sales and purchases of properties.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Education
Bachelor of Science - Psychology
University of Phoenix
OnlineSkills
- Client relations/ Customer service
- Insurance billing
- HIPAA regulations
- Medication dispensing
- Dispute resolution
- Microsoft office
- Payment systems
- Data entry
- Attention to detail
- Problem-solving skills
Timeline
Realtor
Century 21, Collins and E-Merge Real Estate
08.2022 - Current
ACH Specialist
Ohio Valley Bank
10.2020 - 10.2021
Certified Pharmacy Technician
Walgreens
01.2011 - 09.2019
Realtor
Century 21 and Keller Williams
03.1995 - 12.2010
Bachelor of Science - Psychology
University of Phoenix