Valorie Summers
Live Oak,TX
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Accounts Receivable Clerk specializes in recording financial transactions of generated revenue from products or services rendered. Displays strong analysis and organizational skills. Demonstrated experience calculating, posting and managing accounting figures and financial records.
Overview
27
27
years of professional experience
Work History
Vendor Controller
Integration International/Becton Dicknson/Genpact
12.2019 - 07.2024
- Communicated with vendors and BD employees to verify vendor account changes
- Answered inbound calls about changes and placed outbound calls to verify changes to prevent fraud
- Account changes included company names, addresses, banking details, etc...
Accounts Receivable Clerk
Creative Financial Staffing for French Ellison
04.2019 - 07.2019
- Answered incoming calls and emails about accounting questions
- Met all responsibilities of an accounts receivable clerk, including creating a detailed sales report, maintaining accurate cash receipts, collecting and depositing payments, and billing customers
- Gave consistent and friendly service that resulted in greater customer retention
- Maintained detailed knowledge of company policies and procedures, resulting in an increase in accuracy and efficiency of company operations.
Accounts Payable Clerk
Apex Systems for Marathon
12.2018 - 03.2019
- Pulled information from invoices to load them in the system.
- Worked 1099 project to get all 1099 vender marker to be sent the 1099 tax form after system migration..
Accounting Associate
ProSource Industries, Inc.
09.2017 - 09.2018
- Front Desk Receptionist / Admin
- Accounts receivable clerk / daily deposits / sending invoices / posting payments
- Accounts payable clerk / printing checks / gathering list of invoices due to be paid.
Administrative Assistant / Payment Processor
D-Med Corporation
08.2011 - 07.2017
- Answering incoming calls
- Posting payments
- Medical research with hospitals
- Greeting guests.
- Created invoices and sent them out
EDI Analyst
TFI International (Dynamex Now)
03.1999 - 08.2011
- Performed data checks to ensure we received files and they were in the correct format
- On call 24/7 for support issues
- Troubleshooted issues
- Answered inbound calls and emails
- Created stat spreadsheet and updated it weekly with stats of what our programs processed
- Also stated any technical issues that may have occurred.
Customer Service Coordinator
Highway Master
07.1997 - 01.1999
- Supported mobile system communication system via phones
- Troubleshooted technical issues.
Education
High School Diploma -
Eustace High School
Eustace, TX06.1996
Skills
- Customer service
- Problem-solving abilities
- Time management
- Computer literacy
- Payment Processing
- Effective Communication
- Attention to Detail
- Tech Savvy
- Issue Resolution
- Detail oriented
- Decision-Making
- Active Listening
Timeline
Vendor Controller
Integration International/Becton Dicknson/Genpact
12.2019 - 07.2024
Accounts Receivable Clerk
Creative Financial Staffing for French Ellison
04.2019 - 07.2019
Accounts Payable Clerk
Apex Systems for Marathon
12.2018 - 03.2019
Accounting Associate
ProSource Industries, Inc.
09.2017 - 09.2018
Administrative Assistant / Payment Processor
D-Med Corporation
08.2011 - 07.2017
EDI Analyst
TFI International (Dynamex Now)
03.1999 - 08.2011
Customer Service Coordinator
Highway Master
07.1997 - 01.1999
High School Diploma -
Eustace High School
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